Southern Indian Health Council
Behavioral Health Assistant
Southern Indian Health Council, Alpine, California, United States, 91901
Behavioral Health Assistant
Southern Indian Health Council (SIHC) is hiring a Behavioral Health Assistant to provide high‑level clerical and administrative support within the Behavioral Health department. The position is located at the Kumeyaay Wellness Center (KWC) in Alpine, CA.
Pay Range $21.00/hr – $27.45/hr (DOE). The actual pay will be based on your skills and experience.
Job Announcement
Title: Behavioral Health Assistant (KWC)
Department: Behavioral Health
Supervised By: KWC Program Manager
Location: KWC/Alpine/Campo
Status: Non‑Exempt / Hourly
Posted: January 2026
Closing Date: Until Filled
Compensation: $21.00 – $27.45/hour DOE
Clinic Hours: Monday‑Friday, 8:00AM‑4:30PM; flexibility to work evenings and weekends may be required.
General Statement of Responsibilities The Behavioral Health Assistant will provide high‑level clerical and administrative support, including statistical reporting, referrals, written communication, and handling information requests. Additional duties include preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. The assistant will promote inter‑agency and intra‑agency communication to achieve continuity of care, schedule client sessions, conduct follow‑through calls, and assist with referrals. The role requires knowledge of SIHC’s electronic health record system and demands strong organization, time‑management, and decision‑making skills.
Specific Duties And Responsibilities
Types and prepares letters, technical reports, flyers, and other memoranda for the Behavioral Health and Social Services departments.
Maintains and updates files, binders, records, emails, and inventory lists.
Screens and refers telephone calls to appropriate personnel.
Maintains schedules of BH and SS staff and coordinates patient appointments.
Completes administrative duties accurately and with high quality on time.
Supports directors, supervisors, and employees in organization and communication tasks.
Acts as liaison with other departments and outside agencies.
Coordinates meetings, including ordering supplies, creating agendas, setting up rooms, and sending out meeting notices.
Compiles data and prepares papers for presentation by BH/SS Directors, Program Managers, and staff.
Provides administrative skills such as filing, organizing, binding, and Microsoft Office (Word, Excel, PowerPoint). Functional knowledge of Electronic Health Records is required.
Maintains BH/SS meeting areas, ensures supplies are stocked, and keeps department flyers updated. Keeps the common area clean and presentable.
Co‑operates with other assistants to cover phones.
Attends meetings to take notes and record minutes as requested.
Handles phone calls from clients in crisis and provides appropriate referrals or information.
Facilitates Billing and Insurance processes for Behavioral Health patients as requested.
Assists with Purchased and Referred Care service, contacting patients about approvals/denials.
Coordinates client transports for appointments and community events; collects mileage sheets.
May be required to report to other SIHC locations for clerical and receptionist duties.
Maintains confidentiality and adheres to all laws governing communication and files protected by HIPAA legislation.
Works independently and as part of a team.
Available for a flexible schedule as required.
Other duties as assigned.
Qualifications
Positive attitude and willingness to serve.
Training and experience in clerical and secretarial duties.
Ability to work with minimal supervision.
Proficiency in mental health services and programs.
Typing speed of at least 50 words per minute.
Experience with Electronic Health Records preferred.
Associate’s Degree or Bachelor’s Degree in a social services discipline preferred.
Experience and education in de‑escalation of volatile situations.
Strong customer service, computer, and communication skills; proficiency with Word, Excel, Outlook, and Publisher.
Billing experience with CPT and ICD‑10 coding preferred.
Strong attention to detail; proofreads own work and correspondence.
Minimum age of 18 years.
License and Certification A valid driver’s license is required at the time of appointment and must be maintained throughout employment. The applicant must be insurable under SIHC vehicle insurance policy and maintain any required certifications or licenses appropriate to the position.
Skills Strong team‑building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships across the clinic, community, and diverse populations. Excellent written and verbal communication, judgment, and conflict‑resolution skills. Proactive, prioritizing, and adaptable in a rapidly changing environment.
Physical and Personal Requirements Normal clinic/office environment. Sit or stand for long periods; reach, bend, climb, stoop, lift up to 25 lb, repetitive hand movements; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed.
Compliance All SIHC employees must learn, comply with, and report any violations of SIHC policies and procedures. Participation in compliance training is mandatory.
Character Applicants must have a reputation for honesty, trustworthiness, and keen judgment. Must be responsible, follow detailed procedures, maintain confidentiality, and communicate professionally and courteously, especially with Indian clients. Team‑effort oriented.
Other Requirements Applicants must evaluate a client’s needs and obtain necessary services, including referrals. Must pass a pre‑employment physical exam and required health screenings (tuberculin skin test or X‑ray, blood/urine screening). Health must be adequate to perform all duties of the position.
Indian Preference SIHC may give preference to qualified Native American Indians. Applicants must be enrolled or eligible for enrollment with a tribe or be certified as an American Indian. Verification must be submitted with the SIHC application (e.g., Certification of Form BIA‑4432).
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Medical Practices
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Pay Range $21.00/hr – $27.45/hr (DOE). The actual pay will be based on your skills and experience.
Job Announcement
Title: Behavioral Health Assistant (KWC)
Department: Behavioral Health
Supervised By: KWC Program Manager
Location: KWC/Alpine/Campo
Status: Non‑Exempt / Hourly
Posted: January 2026
Closing Date: Until Filled
Compensation: $21.00 – $27.45/hour DOE
Clinic Hours: Monday‑Friday, 8:00AM‑4:30PM; flexibility to work evenings and weekends may be required.
General Statement of Responsibilities The Behavioral Health Assistant will provide high‑level clerical and administrative support, including statistical reporting, referrals, written communication, and handling information requests. Additional duties include preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. The assistant will promote inter‑agency and intra‑agency communication to achieve continuity of care, schedule client sessions, conduct follow‑through calls, and assist with referrals. The role requires knowledge of SIHC’s electronic health record system and demands strong organization, time‑management, and decision‑making skills.
Specific Duties And Responsibilities
Types and prepares letters, technical reports, flyers, and other memoranda for the Behavioral Health and Social Services departments.
Maintains and updates files, binders, records, emails, and inventory lists.
Screens and refers telephone calls to appropriate personnel.
Maintains schedules of BH and SS staff and coordinates patient appointments.
Completes administrative duties accurately and with high quality on time.
Supports directors, supervisors, and employees in organization and communication tasks.
Acts as liaison with other departments and outside agencies.
Coordinates meetings, including ordering supplies, creating agendas, setting up rooms, and sending out meeting notices.
Compiles data and prepares papers for presentation by BH/SS Directors, Program Managers, and staff.
Provides administrative skills such as filing, organizing, binding, and Microsoft Office (Word, Excel, PowerPoint). Functional knowledge of Electronic Health Records is required.
Maintains BH/SS meeting areas, ensures supplies are stocked, and keeps department flyers updated. Keeps the common area clean and presentable.
Co‑operates with other assistants to cover phones.
Attends meetings to take notes and record minutes as requested.
Handles phone calls from clients in crisis and provides appropriate referrals or information.
Facilitates Billing and Insurance processes for Behavioral Health patients as requested.
Assists with Purchased and Referred Care service, contacting patients about approvals/denials.
Coordinates client transports for appointments and community events; collects mileage sheets.
May be required to report to other SIHC locations for clerical and receptionist duties.
Maintains confidentiality and adheres to all laws governing communication and files protected by HIPAA legislation.
Works independently and as part of a team.
Available for a flexible schedule as required.
Other duties as assigned.
Qualifications
Positive attitude and willingness to serve.
Training and experience in clerical and secretarial duties.
Ability to work with minimal supervision.
Proficiency in mental health services and programs.
Typing speed of at least 50 words per minute.
Experience with Electronic Health Records preferred.
Associate’s Degree or Bachelor’s Degree in a social services discipline preferred.
Experience and education in de‑escalation of volatile situations.
Strong customer service, computer, and communication skills; proficiency with Word, Excel, Outlook, and Publisher.
Billing experience with CPT and ICD‑10 coding preferred.
Strong attention to detail; proofreads own work and correspondence.
Minimum age of 18 years.
License and Certification A valid driver’s license is required at the time of appointment and must be maintained throughout employment. The applicant must be insurable under SIHC vehicle insurance policy and maintain any required certifications or licenses appropriate to the position.
Skills Strong team‑building, interpersonal, and organizational skills. Ability to establish and maintain effective peer relationships across the clinic, community, and diverse populations. Excellent written and verbal communication, judgment, and conflict‑resolution skills. Proactive, prioritizing, and adaptable in a rapidly changing environment.
Physical and Personal Requirements Normal clinic/office environment. Sit or stand for long periods; reach, bend, climb, stoop, lift up to 25 lb, repetitive hand movements; use and view PC. Reliable transportation and car insurance as required by the state. Travel as needed.
Compliance All SIHC employees must learn, comply with, and report any violations of SIHC policies and procedures. Participation in compliance training is mandatory.
Character Applicants must have a reputation for honesty, trustworthiness, and keen judgment. Must be responsible, follow detailed procedures, maintain confidentiality, and communicate professionally and courteously, especially with Indian clients. Team‑effort oriented.
Other Requirements Applicants must evaluate a client’s needs and obtain necessary services, including referrals. Must pass a pre‑employment physical exam and required health screenings (tuberculin skin test or X‑ray, blood/urine screening). Health must be adequate to perform all duties of the position.
Indian Preference SIHC may give preference to qualified Native American Indians. Applicants must be enrolled or eligible for enrollment with a tribe or be certified as an American Indian. Verification must be submitted with the SIHC application (e.g., Certification of Form BIA‑4432).
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Medical Practices
#J-18808-Ljbffr