Richmond Marriott Short Pump
Houseperson/Housekeeper Aid
Richmond Marriott Short Pump, Glen Allen, Virginia, United States, 23060
Your next destination is here. Build your career at Commonwealth Lodging.
OUR COMPANY CULTURE
We take a proactive, hands‑on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
We are a company with a culture that understands relationships and Team First! We value professionalism and integrity as we work towards providing
world‑class hospitality . We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
YOU'LL LOVE WORKING FOR US because: The People! You will be surrounded by some of the most talented and supportive leaders and team‑people you can be proud to work with!
OUR COMPANY CORE VALUES Team First, Own It, Relationship Oriented, Professionalism, Integrity.
POSITION OVERVIEW This Houseperson position is responsible for supporting Room Attendants by assisting with linen, trash removal, guest requests, and other housekeeping needs. This requires maintaining a high standard of sanitation and overall cleanliness throughout the hotel, ensuring all areas remain free of safety hazards. The individual in this position must perform all tasks in a safe, efficient, and organized manner while contributing to a clean, comfortable, and welcoming environment for guests.
The hospitality industry operates seven (7) days per week, twenty‑four (24) hours per day. As such, regular and reliable attendance, in accordance with company standards, is essential for success in this role.
QUALIFICATIONS, EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Basic computer skills required; familiarity with Microsoft Office preferred.
Strong understanding of the English language with effective written and verbal communication skills.
Previous housekeeping experience preferred.
PHYSICAL REQUIREMENTS
Exert physical effort in lifting/transporting at least 25 pounds.
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Work environment - front office, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Must be able to stand and exert well‑paced mobility for lengthy periods of time.
Work environment - Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.
Must be able to stand and exert well‑paced mobility for lengthy periods of time.
Must be able to reach above head and shoulder height to perform job duties.
JOB RESPONSIBILITIES
Stock linen rooms with supplies and ensure carts are properly loaded.
Remove and dispose of dirty linen from housekeeping carts and laundry chutes.
Sweep, mop, and maintain cleanliness in front of elevators, including cleaning trash cans and elevator tracks.
Clean ice and soda machines on all floors; dust light fixtures in hallways.
Clean rugs, carpets, and upholstered furniture using vacuums, brooms, and carpet shampoo machines.
Wash walls and ceilings; move furniture and turn mattresses as needed.
Collect trash from all floors after Room Attendants complete their daily duties.
Deliver towels, cribs, cots, and other requested items to guest rooms promptly.
Turn in all lost and found items immediately to the supervisor.
Assist co‑workers and guests as needed to ensure smooth operations.
Notify the supervisor of any guest complaints, concerns, or comments.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short‑term and Long‑term disability
Company paid life insurance
Paid time off and holiday pay
Employee Assistance Program
Employee referral bonuses
401(k) retirement plan
Tuition reimbursement
Travel discounts
Opportunities for training, development, and career advancement
Incentive bonuses
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We are a company with a culture that understands relationships and Team First! We value professionalism and integrity as we work towards providing
world‑class hospitality . We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission!
YOU'LL LOVE WORKING FOR US because: The People! You will be surrounded by some of the most talented and supportive leaders and team‑people you can be proud to work with!
OUR COMPANY CORE VALUES Team First, Own It, Relationship Oriented, Professionalism, Integrity.
POSITION OVERVIEW This Houseperson position is responsible for supporting Room Attendants by assisting with linen, trash removal, guest requests, and other housekeeping needs. This requires maintaining a high standard of sanitation and overall cleanliness throughout the hotel, ensuring all areas remain free of safety hazards. The individual in this position must perform all tasks in a safe, efficient, and organized manner while contributing to a clean, comfortable, and welcoming environment for guests.
The hospitality industry operates seven (7) days per week, twenty‑four (24) hours per day. As such, regular and reliable attendance, in accordance with company standards, is essential for success in this role.
QUALIFICATIONS, EDUCATION & EXPERIENCE
High School Diploma, GED, or equivalent work experience.
Basic computer skills required; familiarity with Microsoft Office preferred.
Strong understanding of the English language with effective written and verbal communication skills.
Previous housekeeping experience preferred.
PHYSICAL REQUIREMENTS
Exert physical effort in lifting/transporting at least 25 pounds.
Push/pull carts and other equipment up to 100 pounds.
Endure various physical movements throughout the work areas.
Work environment - front office, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Must be able to stand and exert well‑paced mobility for lengthy periods of time.
Work environment - Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and/or odor hazards, dust and/or mite hazards, biohazards and chemicals.
Must be able to stand and exert well‑paced mobility for lengthy periods of time.
Must be able to reach above head and shoulder height to perform job duties.
JOB RESPONSIBILITIES
Stock linen rooms with supplies and ensure carts are properly loaded.
Remove and dispose of dirty linen from housekeeping carts and laundry chutes.
Sweep, mop, and maintain cleanliness in front of elevators, including cleaning trash cans and elevator tracks.
Clean ice and soda machines on all floors; dust light fixtures in hallways.
Clean rugs, carpets, and upholstered furniture using vacuums, brooms, and carpet shampoo machines.
Wash walls and ceilings; move furniture and turn mattresses as needed.
Collect trash from all floors after Room Attendants complete their daily duties.
Deliver towels, cribs, cots, and other requested items to guest rooms promptly.
Turn in all lost and found items immediately to the supervisor.
Assist co‑workers and guests as needed to ensure smooth operations.
Notify the supervisor of any guest complaints, concerns, or comments.
BENEFITS
Competitive pay based on experience
Health, dental, and vision insurance
Short‑term and Long‑term disability
Company paid life insurance
Paid time off and holiday pay
Employee Assistance Program
Employee referral bonuses
401(k) retirement plan
Tuition reimbursement
Travel discounts
Opportunities for training, development, and career advancement
Incentive bonuses
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