Dice
Role : D365 CE Tech Lead
Location: Phoenix, Arizona
Job Description:
Minimum 8+ years of hands‑on experience in Dynamics 365 customer engagement apps
Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
Solid understanding of Customer Insights Journey components: Customer journey orchestration
Real‑time triggers, Segmentation, Templates, content blocks and Personalization
Extending Custom channel and building APIs
Consent management and compliance regulations
Good understanding of fair view policy and platform limitation
Experience with Power Platform (Power Automate, Power Apps, Power BI)
Strong expertise in:
Dynamics 365 Web API / REST
Architect and implement event‑driven and message‑based integration patterns
Implement real‑time and near real‑time integrations using Dynamics 365 Web API
Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
Ensure API reliability with logging, monitoring, throttling, and retry policies
Support CI/CD pipelines and ALM using Azure DevOps
Collaborate with solution architects, consultants, and business stakeholders
Nice-to-Have:
Experience integrating with utility systems (Oracle CC&B)
Knowledge of Customer Insights Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365
#J-18808-Ljbffr
Job Description:
Minimum 8+ years of hands‑on experience in Dynamics 365 customer engagement apps
Strong experience with Dataverse, Customer Insights Journey, Power Platform and Azure Services
Solid understanding of Customer Insights Journey components: Customer journey orchestration
Real‑time triggers, Segmentation, Templates, content blocks and Personalization
Extending Custom channel and building APIs
Consent management and compliance regulations
Good understanding of fair view policy and platform limitation
Experience with Power Platform (Power Automate, Power Apps, Power BI)
Strong expertise in:
Dynamics 365 Web API / REST
Architect and implement event‑driven and message‑based integration patterns
Implement real‑time and near real‑time integrations using Dynamics 365 Web API
Implement authentication and authorization (OAuth 2.0, Azure AD, managed identities)
Ensure API reliability with logging, monitoring, throttling, and retry policies
Support CI/CD pipelines and ALM using Azure DevOps
Collaborate with solution architects, consultants, and business stakeholders
Nice-to-Have:
Experience integrating with utility systems (Oracle CC&B)
Knowledge of Customer Insights Data, Azure Data Lake, Synapse Workspace, Microsoft Fabric
Knowledge on performance testing/planning/tuning on services integrated with Dynamics 365
#J-18808-Ljbffr