Optimizely
Senior Enablement Manager - Opal
Join Optimizely as a Senior Enablement Manager – Opal and help our go‑to‑market teams confidently position, sell, and support the Opal platform. In this role you will design and deliver high‑impact enablement programs, create learning curricula, and collaborate with product, partner, and marketing teams to drive product adoption across Sales, SDR, CSM, Solution Architects, and Marketing.
Responsibilities
Design and deliver Opal enablement programs that equip all GTM roles; Sales, SDR, CSM, Solution Architects, and Marketing—with the knowledge, confidence, and practical skills to position and demonstrate Opal effectively.
Develop and maintain the Opal curriculum across new‑hire onboarding, continuous learning, and advanced certification tracks, ensuring content remains up to date with new releases, product capabilities, and positioning.
Leverage Opal as both a subject and a tool for enablement, showcasing how AI agents, workflows, and tools can accelerate content creation, research, and training delivery.
Create engaging learning experiences that blend instructor‑led sessions, digital courses, micro‑learning, and real‑world application tasks using live Opal environments.
Collaborate closely with Solution Strategy and Product Marketing to translate complex Opal concepts, such as agents, tools, workflows, and context enrichment into clear, audience‑specific training modules.
Partner with the Partner Enablement teams to align frameworks, maintain content consistency, and ensure internal GTM enablement complements partner education.
Facilitate hands‑on Opal workshops that teach sellers and CSMs how to demonstrate Opal in action, from launching agents in CMS or CMP to using workflows for experimentation.
Measure enablement impact through participation, certification rates, confidence scores, attach‑rate lift, and influence on pipeline or win rate.
Maintain a single source of truth for GTM Opal enablement materials in the Academy and enablement hubs, ensuring resources are discoverable, version‑controlled, and embedded within everyday workflows.
Coordinate with Product teams before each major release to refresh internal training and produce “What’s New in Opal” sessions and resources.
Act as an Opal champion across the business, modeling usage, mentoring peers, and promoting best practices that demonstrate real productivity and collaboration benefits.
Continuously improve the enablement experience by gathering feedback from GTM learners and applying data‑driven insights to iterate content, structure, and delivery methods.
Travel up to 50% for customer meetings, field enablement sessions, and internal workshops.
Knowledge & Experience
3–5+ years of experience in sales, enablement, or a customer‑facing role within a SaaS environment.
Strong background in developing and delivering training programs for GTM teams.
Excellent communication, presentation, and facilitation skills.
Proven ability to manage multiple initiatives and stakeholders simultaneously.
Experience creating content using standard enablement and learning tools; familiarity with AI learning tools or platforms preferred.
Instructional design experience or relevant certification a plus.
Base Salary:
$86,915 – $160,767
Location:
New York, NY
Employment Type:
Full‑time
Seniority Level:
Mid‑Senior level
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Responsibilities
Design and deliver Opal enablement programs that equip all GTM roles; Sales, SDR, CSM, Solution Architects, and Marketing—with the knowledge, confidence, and practical skills to position and demonstrate Opal effectively.
Develop and maintain the Opal curriculum across new‑hire onboarding, continuous learning, and advanced certification tracks, ensuring content remains up to date with new releases, product capabilities, and positioning.
Leverage Opal as both a subject and a tool for enablement, showcasing how AI agents, workflows, and tools can accelerate content creation, research, and training delivery.
Create engaging learning experiences that blend instructor‑led sessions, digital courses, micro‑learning, and real‑world application tasks using live Opal environments.
Collaborate closely with Solution Strategy and Product Marketing to translate complex Opal concepts, such as agents, tools, workflows, and context enrichment into clear, audience‑specific training modules.
Partner with the Partner Enablement teams to align frameworks, maintain content consistency, and ensure internal GTM enablement complements partner education.
Facilitate hands‑on Opal workshops that teach sellers and CSMs how to demonstrate Opal in action, from launching agents in CMS or CMP to using workflows for experimentation.
Measure enablement impact through participation, certification rates, confidence scores, attach‑rate lift, and influence on pipeline or win rate.
Maintain a single source of truth for GTM Opal enablement materials in the Academy and enablement hubs, ensuring resources are discoverable, version‑controlled, and embedded within everyday workflows.
Coordinate with Product teams before each major release to refresh internal training and produce “What’s New in Opal” sessions and resources.
Act as an Opal champion across the business, modeling usage, mentoring peers, and promoting best practices that demonstrate real productivity and collaboration benefits.
Continuously improve the enablement experience by gathering feedback from GTM learners and applying data‑driven insights to iterate content, structure, and delivery methods.
Travel up to 50% for customer meetings, field enablement sessions, and internal workshops.
Knowledge & Experience
3–5+ years of experience in sales, enablement, or a customer‑facing role within a SaaS environment.
Strong background in developing and delivering training programs for GTM teams.
Excellent communication, presentation, and facilitation skills.
Proven ability to manage multiple initiatives and stakeholders simultaneously.
Experience creating content using standard enablement and learning tools; familiarity with AI learning tools or platforms preferred.
Instructional design experience or relevant certification a plus.
Base Salary:
$86,915 – $160,767
Location:
New York, NY
Employment Type:
Full‑time
Seniority Level:
Mid‑Senior level
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr