BlueCross BlueShield of Minnesota
Senior Workforce Forecaster — Strategic Capacity & Insights
BlueCross BlueShield of Minnesota, Eagan, Minnesota, United States
A healthcare organization in Minnesota is looking for a Workforce Performance Analyst Sr to improve forecasting models and strategic plans for performance. In this role, you will analyze call data and develop capacity plans, engaging with stakeholders to ensure needs are met efficiently. The ideal candidate should have over 5 years of experience in the field, preferably with a strong understanding of customer-centric operations and workforce management tools. Great opportunities for growth and a comprehensive benefits package are included.
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