Mid-Willamette Valley Community Action Agency
Program Coordinator - ARCHES Permanent Supportive Housing Yaquina Hall
Mid-Willamette Valley Community Action Agency, Salem, Oregon, us, 97308
GENERAL DESCRIPTION
The Supportive Services Program Coordinator will work collaboratively with Yaquina Hall program staff, Salem Housing Authority and numerous community partners to provide the necessary supports and advocacy to encourage positive tenancy for residents using a client centered, trauma informed approach. The Supportive Services Program Coordinator will also be responsible for establishing and maintaining positive and professional working relationships with local social service networks. The Supportive Service Program Coordinator will support on site Program Manager, Assistant Program Manager, Site Assistants and Case Managers in duties that include but not limited to; administrative tasks, face to face client interactions, assisting in resource navigation, peer support and general case management.
Schedule Tuesday‑Saturday 9:00 AM – 5:30 PM
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION & EXPERIENCE
High School Diploma or GED.
Two years of social services experience which includes case management and program coordination and/or training.
Preference given to Community Health Workers and/or Certified Peer Recovery Mentors.
Equivalent combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, REGISTRATION
Driver qualifications are required for this position. Valid drivers license, insured vehicle available for use on the job and a satisfactory drive record for the previous three years are required.
Candidate must pass a comprehensive MWVCAA background screening prior to employment.
Basic Life Support/First Aid Certification is required within the first 30 days of hire.
Candidate must pass pre‑employment and random drug screenings.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated proficiencies with Microsoft office (including Outlook), videoconferencing platforms, and web tools.
Must possesses excellent planning, organization and time management skills.
Demonstrates tact, diplomacy and empathy when communicating with clients, staff and program partners.
Ability to effectively communicate both orally and in written form.
ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive; employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
Maintains up-to-date knowledge of housing regulations, policies and procedures.
Provides leadership and support to program staff.
Develops and expands life enrichment and skill building programs.
Performs resident needs assessments and initial intake in order to develop comprehensive support plans.
Ensures timely and accurate data using the Homeless Management Information System (HMIS).
Collaborates with community partners to provide onsite resources and services for residents.
Mediates and addresses residents' interpersonal and external conflicts.
Coordinates and facilitates frequent community meetings.
Utilizes time management skills and completes duties with an appropriate sense of urgency.
Supports staff adherence to program agency and safety policies.
Attends and engages in required annual trainings.
PHYSICAL AND MENTAL DEMANDS
Specific vision abilities are required of this position. Frequently required to hear and speak.
Regularly lift and/or move 10 pounds and occasionally lift and/or move up to 50 pounds.
Manual dexterity for handling office equipment.
Frequent driving in all weather conditions to sites in Polk and Marion Counties.
Regulates emotions and handles pressure of frequent demands for attention time, and work tasks.
WORK ENVIRONMENT
Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
Indoor work environment with frequent interruptions and demands.
Working with clients over the phone and in-person.
This position requires on‑site work and is not eligible for remote work.
Ability to work outside of normal business hours, including evenings, weekends, and holidays.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
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Schedule Tuesday‑Saturday 9:00 AM – 5:30 PM
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION & EXPERIENCE
High School Diploma or GED.
Two years of social services experience which includes case management and program coordination and/or training.
Preference given to Community Health Workers and/or Certified Peer Recovery Mentors.
Equivalent combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, REGISTRATION
Driver qualifications are required for this position. Valid drivers license, insured vehicle available for use on the job and a satisfactory drive record for the previous three years are required.
Candidate must pass a comprehensive MWVCAA background screening prior to employment.
Basic Life Support/First Aid Certification is required within the first 30 days of hire.
Candidate must pass pre‑employment and random drug screenings.
KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrated proficiencies with Microsoft office (including Outlook), videoconferencing platforms, and web tools.
Must possesses excellent planning, organization and time management skills.
Demonstrates tact, diplomacy and empathy when communicating with clients, staff and program partners.
Ability to effectively communicate both orally and in written form.
ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive; employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.
Maintains up-to-date knowledge of housing regulations, policies and procedures.
Provides leadership and support to program staff.
Develops and expands life enrichment and skill building programs.
Performs resident needs assessments and initial intake in order to develop comprehensive support plans.
Ensures timely and accurate data using the Homeless Management Information System (HMIS).
Collaborates with community partners to provide onsite resources and services for residents.
Mediates and addresses residents' interpersonal and external conflicts.
Coordinates and facilitates frequent community meetings.
Utilizes time management skills and completes duties with an appropriate sense of urgency.
Supports staff adherence to program agency and safety policies.
Attends and engages in required annual trainings.
PHYSICAL AND MENTAL DEMANDS
Specific vision abilities are required of this position. Frequently required to hear and speak.
Regularly lift and/or move 10 pounds and occasionally lift and/or move up to 50 pounds.
Manual dexterity for handling office equipment.
Frequent driving in all weather conditions to sites in Polk and Marion Counties.
Regulates emotions and handles pressure of frequent demands for attention time, and work tasks.
WORK ENVIRONMENT
Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
Indoor work environment with frequent interruptions and demands.
Working with clients over the phone and in-person.
This position requires on‑site work and is not eligible for remote work.
Ability to work outside of normal business hours, including evenings, weekends, and holidays.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
#J-18808-Ljbffr