U-Drive
U-Drive are hiring! We have an great opportunity for a dynamic Rental Supervisor to join our committed team in Dorchester. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast‑paced work environment. As a vital part of one of U‑Drive's essential teams, you'll play a key role in ensuring outstanding customer service.
About the Role Under the guidance of the Branch Manager, you'll be part of a 45‑hour rota that includes weekends. Your primary focus will be supervising and assisting in preparing and delivery vehicles, as well as collecting and assessing damage.
Role Responsibilities
Deputise for the Multi‑site Branch Manager in his/her absence
Answer incoming telephone enquiries promptly
Enter booking details onto the system and process sales order agreements, including preparing invoices
Promote the Company at every opportunity
To provide full support for all office activities and filling management system
Check vehicle at end of hire for damage, using appropriate system, as and when required
Ensure compliance with all relevant health and safety regulations, including keeping work area clean and tidy, promoting and ensuring standards of internal branch cleanliness are maintained
Report fault, damage or general un‑roadworthiness in accordance with safety regulations and Company procedures to our Fleet team, as and when required
Take responsibility for vehicle checking and cleanliness in the absence of the Valeter, including the pre‑rental inspections
Drive, deliver and/or collect vehicles directly to customer or inter‑branch, as and when required
Administering Rental Hire Contracts
Supervising a team of drivers and insuring they maintain a quality of work compliant with Company standards
Utilising internal systems for creating and processing vehicle bookings
Any other duties as required
About You The ideal candidate will be a can‑do individual who thrives in a fast‑paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.
Full clean UK driving license
Positive “Can do” attitude
Ability to thrive in a fast‑paced, changing environment
Strong team player
Commitment to providing excellent customer service
Excellent telephone manner and communication skills
Ability to work under pressure and meet deadlines
Resilience in handling customer queries and complaints
About Us Established four decades ago, U-Drive is a family‑owned and operated vehicle rental company that provides high‑quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.
What We Offer
30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
Training and development opportunities
Discounts at 3,000+ stores
Free eye tests
On‑site parking where available
Competitive pension
Employee discount across U‑Drive branches
Employee Wellbeing Program
#J-18808-Ljbffr
About the Role Under the guidance of the Branch Manager, you'll be part of a 45‑hour rota that includes weekends. Your primary focus will be supervising and assisting in preparing and delivery vehicles, as well as collecting and assessing damage.
Role Responsibilities
Deputise for the Multi‑site Branch Manager in his/her absence
Answer incoming telephone enquiries promptly
Enter booking details onto the system and process sales order agreements, including preparing invoices
Promote the Company at every opportunity
To provide full support for all office activities and filling management system
Check vehicle at end of hire for damage, using appropriate system, as and when required
Ensure compliance with all relevant health and safety regulations, including keeping work area clean and tidy, promoting and ensuring standards of internal branch cleanliness are maintained
Report fault, damage or general un‑roadworthiness in accordance with safety regulations and Company procedures to our Fleet team, as and when required
Take responsibility for vehicle checking and cleanliness in the absence of the Valeter, including the pre‑rental inspections
Drive, deliver and/or collect vehicles directly to customer or inter‑branch, as and when required
Administering Rental Hire Contracts
Supervising a team of drivers and insuring they maintain a quality of work compliant with Company standards
Utilising internal systems for creating and processing vehicle bookings
Any other duties as required
About You The ideal candidate will be a can‑do individual who thrives in a fast‑paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.
Full clean UK driving license
Positive “Can do” attitude
Ability to thrive in a fast‑paced, changing environment
Strong team player
Commitment to providing excellent customer service
Excellent telephone manner and communication skills
Ability to work under pressure and meet deadlines
Resilience in handling customer queries and complaints
About Us Established four decades ago, U-Drive is a family‑owned and operated vehicle rental company that provides high‑quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.
What We Offer
30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
Training and development opportunities
Discounts at 3,000+ stores
Free eye tests
On‑site parking where available
Competitive pension
Employee discount across U‑Drive branches
Employee Wellbeing Program
#J-18808-Ljbffr