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Dualentry

Head of Customer Success: Build & Scale ERP Support

Dualentry, Center World, Ohio, United States

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A rapidly growing AI startup in New York is seeking a Head of Customer Support to build and lead their Customer Support team from 0 to 50+ specialists. The ideal candidate will manage customer relationships, drive ERP adoption, and operationalize support processes. A strong background in accounting and hands-on leadership experience are essential. This role offers significant equity ownership and a high-speed, high-trust environment. Join us to shape the future of finance. #J-18808-Ljbffr