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TEXAS HEARING INSTITUTE

Bilingual Scheduling Coordinator

TEXAS HEARING INSTITUTE, Houston, Texas, United States, 77246

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Job Title: Bilingual Scheduling Coordinator

Job Summary: We are a pediatric non-profit organization seeking abilingual scheduling coordinator to join our professional team. The role of thescheduling coordinator is to schedule patient appointments and provideadministrative support services to our providers.

Responsibilities:

Schedule/reschedule initial and recurring appointments

Monitor patient attendance

May occasionally be required to discuss low attendance rates with parents

Patient checkout including collecting payment and scheduling follow-up visits

Collaborate with authorization department to monitor authorization deadlines

Other duties as assigned

Required Skills/Abilities:

Bilingual in English/Spanish required. Only bilingual candidates will be considered

Excellent customer/patient service skills and great phone etiquette

Candidates must be organized and have the ability to prioritize tasks

"Can-do" attitude and willingness to learn new skills and technologies

Education and Experience Requirements:

High School diploma or equivalent

Previous administrative or clerical experience in a clinical setting

Previous experience as medical scheduler preferred

Key Competencies:

Verbal and written communication skills

Professional personal presentation

Standard PC usage

Office organization

Reliability

Tools:

Desktop and Laptop computers

iPad

Scanner

Fax machine

Copy machine

Postage meter

Technology:

Internet

Microsoft Word and Excel

IMS (program software) - onsite training

Physical Requirements: Stand; walk; sit; reach with hands and arms; public speaking; hear; see; bend, able to lift 15 pounds; drive a motor vehicle. Job requires extensive computer use, employee must have sufficient hand dexterity to use a computer keyboard/mouse and computer screen for long periods of time.

Position Information: Hours Weekly: 40 Monday- Friday

Benefits:

Health & Dental Insurance

Life Insurance

Long Term Disability Insurance

403(b) Retirement Plan

12 Paid Holidays

21 Paid Time Off Days

Scheduling Coordinator • Houston, TX, United States

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