SkySys
A leading IT solutions provider in Houston is seeking an experienced IT L2 Support Analyst to provide technical support to users on various computing issues. The successful candidate will collaborate with technical experts, offer guidance to junior analysts, and ensure accurate documentation of tickets in a fast-paced environment. Responsibilities include diagnosing and resolving user issues, managing device inventory, and supporting Office 365 and VPN troubleshooting. Strong communication skills and 3+ years of experience are essential for this on-site position.
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