Head of IT Service Desk - Hybrid

A leading entertainment company in Bellevue, WA is seeking a Manager, IT Service Desk to oversee technology support operations for over 1,300 staff members. The ideal candidate will lead a Service Desk team, ensuring exceptional service delivery while collaborating with cross-functional teams. Key responsibilities include managing service requests, driving continuous improvement, and aligning IT services with business needs. Candidates should have a Bachelor's degree in Computer Science and extensive experience in IT service management. #J-18808-Ljbffr