VirtualVocations
A company is looking for a Yard Advisor to provide customer service and expertise in lawn and garden care.
Key Responsibilities
Provide high-level customer satisfaction through timely issue resolution and professional communication
Learn the product and lawn science to effectively communicate with customers
Answer customer inquiries via phone, email, and SMS regarding lawn care plans and services
Required Qualifications
Knowledgeable in lawns and gardens
Previous customer service experience, preferably with phone and email interactions
Ability to thrive in a fast-paced and ambiguous environment
Understanding of time sensitivity for issue escalation
Exhibit a customer-centric mindset and willingness to learn
#J-18808-Ljbffr
Key Responsibilities
Provide high-level customer satisfaction through timely issue resolution and professional communication
Learn the product and lawn science to effectively communicate with customers
Answer customer inquiries via phone, email, and SMS regarding lawn care plans and services
Required Qualifications
Knowledgeable in lawns and gardens
Previous customer service experience, preferably with phone and email interactions
Ability to thrive in a fast-paced and ambiguous environment
Understanding of time sensitivity for issue escalation
Exhibit a customer-centric mindset and willingness to learn
#J-18808-Ljbffr