Lee Health
Customer Service Representative - Registration Services - Coconut Point
Lee Health, Estero, Florida, United States, 33928
Customer Service Representative – Registration Services – Coconut Point
Join Lee Health’s Coconut Point Registration Team, where you’ll be the front‑line face of a modern, high‑volume healthcare setting. Your role will keep the patient journey running smoothly from the first hello to every step before the visit ends.
Why You’ll Love This Role
Be the first smile our patients see.
Put your registration expertise to work in a fast‑paced environment.
Enjoy a role that values accuracy, efficiency, and outstanding service.
Work alongside a supportive, collaborative team that truly backs you.
What You’ll Be Doing Every Day
Managing patient registration with confidence and accuracy.
Verifying information and ensuring a seamless check‑in experience.
Multitasking in a fast‑paced environment that keeps your day moving.
Delivering outstanding customer service that makes patients feel welcomed and cared for.
Who Thrives Here
Professionals who enjoy registration work and take pride in detail‑oriented tasks.
Team players who shine in a busy, patient‑facing environment.
Individuals who bring empathy, professionalism, and positive energy to every interaction.
Schedule You’ll Appreciate
Monday – Friday, 8:00 AM – 5:30 PM.
Consistent weekday hours – evenings and weekends stay yours.
Big Rewards for Doing What You Love
Medical, Dental & Vision Insurance.
Generous Paid Time Off & Paid Holidays.
403(b) Retirement Plan with Employer Match.
Tuition Reimbursement & Career Advancement Opportunities.
Wellness Programs, Employee Discounts & More.
Responsibilities The Customer Service Representative provides excellent customer service in a team‑based environment for all aspects of patient business activity within Registration Services. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, posting charges, initial collections, preparing well‑coded and accurate billing, and maintaining medical records. Depending on specific department needs, this position may also manage business services for workers’ compensation, commercial carriers, employee health, and corporate accounts. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor.
Qualifications
Education:
High School Diploma or GED required.
Experience:
Less than 1 year of clerical/administrative experience; insurance/customer service preferred.
Certification:
BLS (Basic Life Support) required in Employee Health; other locations may require BLS within 90 days of hire.
Excellent communication and interpersonal skills.
IT/computer proficiency, basic math, and knowledge of insurance verification and medical billing helpful.
Location & Work Details Location:
Coconut Point - 23450 Via Coconut Point, Estero, FL 33928 Department:
Registration Services Work Type:
Full Time Shift:
8:00 AM – 5:30 PM Pay Rate:
$20.00 – $23.50 per hour
Apply today with your most up‑to‑date resume, including employment dates.
#J-18808-Ljbffr
Why You’ll Love This Role
Be the first smile our patients see.
Put your registration expertise to work in a fast‑paced environment.
Enjoy a role that values accuracy, efficiency, and outstanding service.
Work alongside a supportive, collaborative team that truly backs you.
What You’ll Be Doing Every Day
Managing patient registration with confidence and accuracy.
Verifying information and ensuring a seamless check‑in experience.
Multitasking in a fast‑paced environment that keeps your day moving.
Delivering outstanding customer service that makes patients feel welcomed and cared for.
Who Thrives Here
Professionals who enjoy registration work and take pride in detail‑oriented tasks.
Team players who shine in a busy, patient‑facing environment.
Individuals who bring empathy, professionalism, and positive energy to every interaction.
Schedule You’ll Appreciate
Monday – Friday, 8:00 AM – 5:30 PM.
Consistent weekday hours – evenings and weekends stay yours.
Big Rewards for Doing What You Love
Medical, Dental & Vision Insurance.
Generous Paid Time Off & Paid Holidays.
403(b) Retirement Plan with Employer Match.
Tuition Reimbursement & Career Advancement Opportunities.
Wellness Programs, Employee Discounts & More.
Responsibilities The Customer Service Representative provides excellent customer service in a team‑based environment for all aspects of patient business activity within Registration Services. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, posting charges, initial collections, preparing well‑coded and accurate billing, and maintaining medical records. Depending on specific department needs, this position may also manage business services for workers’ compensation, commercial carriers, employee health, and corporate accounts. Late hours, holidays, and weekends may be required. Other duties as assigned by the Manager/Supervisor.
Qualifications
Education:
High School Diploma or GED required.
Experience:
Less than 1 year of clerical/administrative experience; insurance/customer service preferred.
Certification:
BLS (Basic Life Support) required in Employee Health; other locations may require BLS within 90 days of hire.
Excellent communication and interpersonal skills.
IT/computer proficiency, basic math, and knowledge of insurance verification and medical billing helpful.
Location & Work Details Location:
Coconut Point - 23450 Via Coconut Point, Estero, FL 33928 Department:
Registration Services Work Type:
Full Time Shift:
8:00 AM – 5:30 PM Pay Rate:
$20.00 – $23.50 per hour
Apply today with your most up‑to‑date resume, including employment dates.
#J-18808-Ljbffr