Metrocare Services
Job Description
At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Essential Duties And Responsibilities
Tracks rental payments, updates rent reports, processes payment plans, and mails late rent notifications. Assists with client intake and financial updates. Completely HUD Initial and Annual Recertifications. Assists with weekly community‑based Housing Orientations. Ensures all files are complete and compliant under HUD guidelines for each client. Maintains Housing Program Operations including waitlist maintenance, move‑ins, and move‑outs. Coordinates services with external agency partners. Manages HMIS database and creates annual and ad‑hoc reports. Handles outreach with shelters to increase client referrals. Coordinates maintenance requests, new applications, and rental payments with properties. Develops/maintains relationships with properties and agencies. Ensures statistics and reports are accurate and available for program capacity and compliance. Maintains housing related databases and spreadsheets. Markets all HUD housing program. Performs other duties as assigned. Competencies
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Exhibits analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective written and verbal communication skills. Ability to be flexible and quickly adapt to change. Able to learn and operate within Federal Housing regulations. Ability to speak in public forums. Ability to work independently, coordinate multiple tasks, and meet deadlines. Qualifications
Education and Experience High School Diploma or GED required. Bachelor’s degree preferred. Mathematical Skills Basic math skills required. Reasoning Ability Ability to apply common sense understanding to carry out simple one or two‑step instructions. Ability to deal with standardized situations with only occasional or no variables. Computer Skills Use computer, printer, and software programs necessary to the position (Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Use internet and application features for mail merges and data analysis. Ability to type 45+ wpm with 10‑Key entry experience. Certifications, Licenses, Registrations Current State of Texas Driver License or, if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must have an acceptable driving record. Benefits Information And Perks
Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend – 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer
Metrocare is committed to equal employment opportunity. All qualified applicants will receive consideration for employment. Metrocare is a tobacco‑free facility. No Recruitment Agencies Please.
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At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Essential Duties And Responsibilities
Tracks rental payments, updates rent reports, processes payment plans, and mails late rent notifications. Assists with client intake and financial updates. Completely HUD Initial and Annual Recertifications. Assists with weekly community‑based Housing Orientations. Ensures all files are complete and compliant under HUD guidelines for each client. Maintains Housing Program Operations including waitlist maintenance, move‑ins, and move‑outs. Coordinates services with external agency partners. Manages HMIS database and creates annual and ad‑hoc reports. Handles outreach with shelters to increase client referrals. Coordinates maintenance requests, new applications, and rental payments with properties. Develops/maintains relationships with properties and agencies. Ensures statistics and reports are accurate and available for program capacity and compliance. Maintains housing related databases and spreadsheets. Markets all HUD housing program. Performs other duties as assigned. Competencies
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Exhibits analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Effective written and verbal communication skills. Ability to be flexible and quickly adapt to change. Able to learn and operate within Federal Housing regulations. Ability to speak in public forums. Ability to work independently, coordinate multiple tasks, and meet deadlines. Qualifications
Education and Experience High School Diploma or GED required. Bachelor’s degree preferred. Mathematical Skills Basic math skills required. Reasoning Ability Ability to apply common sense understanding to carry out simple one or two‑step instructions. Ability to deal with standardized situations with only occasional or no variables. Computer Skills Use computer, printer, and software programs necessary to the position (Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Use internet and application features for mail merges and data analysis. Ability to type 45+ wpm with 10‑Key entry experience. Certifications, Licenses, Registrations Current State of Texas Driver License or, if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must have an acceptable driving record. Benefits Information And Perks
Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend – 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer
Metrocare is committed to equal employment opportunity. All qualified applicants will receive consideration for employment. Metrocare is a tobacco‑free facility. No Recruitment Agencies Please.
#J-18808-Ljbffr