Taymax Group
Planet Fitness - Member Services Representative - Part Time - South Nashville
Taymax Group, Nashville, Tennessee, United States, 37247
Location : Nashville (South Nashville), TN 37217
Pay : $12.00 - $12.50
An exciting opportunity to join a company that believes in what they're doing. We are committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities
Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk related activities, including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
Facilitate needed updates to members' accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Assist in maintaining the neatness and cleanliness of the club. This includes completing daily assigned tasks within the first hour of your shift, helping complete the priority cleaning list each day, completing walk‑around and bathroom checks periodically, and helping complete any special cleaning projects as needed.
Other duties and responsibilities based on club needs.
Qualifications
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability are a must.
Ability to work independently as well as part of a team.
A positive, upbeat attitude and a passion for fitness and health!
Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
About Us Taymax Group, LP is a multi‑unit franchisee of Planet Fitness, one of the largest and fastest‑growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario, Canada, and plans to double its club count over the next five years. Backed by Trilantic North America, a New York‑based private equity firm, Taymax has received multiple prestigious awards from the franchisor, including Developer of the Year in 2016, 2018, and 2019, and Franchisee of the Year in 2018. Our corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains worldwide, operating in the high‑value, low‑price segment of the market.
EEO Statement Taymax Group is an equal opportunity employer. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, and any other protected characteristic. We welcome and encourage applications from people with disabilities, and accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please contact Human Resources at hr@taymaxgroup.com.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. We recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
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Pay : $12.00 - $12.50
An exciting opportunity to join a company that believes in what they're doing. We are committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities
Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk related activities, including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
Facilitate needed updates to members' accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Assist in maintaining the neatness and cleanliness of the club. This includes completing daily assigned tasks within the first hour of your shift, helping complete the priority cleaning list each day, completing walk‑around and bathroom checks periodically, and helping complete any special cleaning projects as needed.
Other duties and responsibilities based on club needs.
Qualifications
Must be 18 years of age or older.
High School diploma/GED equivalent required.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability are a must.
Ability to work independently as well as part of a team.
A positive, upbeat attitude and a passion for fitness and health!
Exceptional customer service skills; able to interact in a positive and professional way with members and co‑workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
About Us Taymax Group, LP is a multi‑unit franchisee of Planet Fitness, one of the largest and fastest‑growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario, Canada, and plans to double its club count over the next five years. Backed by Trilantic North America, a New York‑based private equity firm, Taymax has received multiple prestigious awards from the franchisor, including Developer of the Year in 2016, 2018, and 2019, and Franchisee of the Year in 2018. Our corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains worldwide, operating in the high‑value, low‑price segment of the market.
EEO Statement Taymax Group is an equal opportunity employer. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, and any other protected characteristic. We welcome and encourage applications from people with disabilities, and accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require an accommodation, please contact Human Resources at hr@taymaxgroup.com.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. We recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
#J-18808-Ljbffr