TravelCenters of America
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting‑edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.
Job Summary TravelCenters of America offers a convenient, one‑stop shopping experience to our customers. The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!
Responsibilities
Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Store department (i.e. fast and friendly customer service, good product knowledge, upbeat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
Recruit, hire, train and retain high‑quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
Assumes duties of any hourly associate position as necessary
Qualifications
A leader who sets the example when working alongside team members
The ability to lead, motivate, train and develop people to unleash the talent within each team member
High School Diploma (or GED) required
Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
Exhibit good verbal and written communication skills
Ability to work flexible hours including nights, weekends and some holidays
Proficient in Microsoft Office; operational understanding of POS software
Benefits
Competitive wages and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On‑site meal discount
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Relocation assistance (relocation not required)
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Pay Range $15.73 – $18.18 per hour
TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are occasionally required. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.
Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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Job Summary TravelCenters of America offers a convenient, one‑stop shopping experience to our customers. The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability. The Assistant General Manager ensures we are returning every traveler to the road better than they came!
Responsibilities
Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Store department (i.e. fast and friendly customer service, good product knowledge, upbeat atmosphere, etc.)
Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
Recruit, hire, train and retain high‑quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
Assumes duties of any hourly associate position as necessary
Qualifications
A leader who sets the example when working alongside team members
The ability to lead, motivate, train and develop people to unleash the talent within each team member
High School Diploma (or GED) required
Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
Exhibit good verbal and written communication skills
Ability to work flexible hours including nights, weekends and some holidays
Proficient in Microsoft Office; operational understanding of POS software
Benefits
Competitive wages and annual bonus opportunity
Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On‑site meal discount
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement
Relocation assistance (relocation not required)
Not all benefit plans are available to all team members. For a more comprehensive list of benefits, visit https://www.ta-petro.com/careers/working-at-ta-travel-centers
Pay Range $15.73 – $18.18 per hour
TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at appada@ta-petro.com. In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.
Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are occasionally required. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.
Work Environment While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high‑concentrated cleaning solutions, etc.
Disclaimer This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
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