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Sonesta Hotels

Front Office Lead - VIP Guest Experience & Operations

Sonesta Hotels, New York, New York, us, 10261

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A hotel chain located in New York City is seeking a Front Office Manager to oversee all aspects of front office operations. The ideal candidate will have a strong focus on guest satisfaction, supervising front office staff, and ensuring smooth operations. Responsibilities include managing shifts, resolving guest issues, and maintaining high service standards. Candidates should possess an Associate's degree and have a proven track record of delivering exceptional service. Competitive hourly pay is offered with additional benefits. #J-18808-Ljbffr