Xanterra
Multi Unit Assistant Restaurant Manager - Grand Canyon
Xanterra, Phoenix, Arizona, United States, 85003
Overview
Live, work, and grow your hospitality career in one of the most iconic locations in the world! WE PROVIDE HOUSING!
Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic
Grand Canyon Village . The
Assistant Restaurant Manager
supports all restaurant operations to include staff supervision, guest service, training and administrative duties. This role provides oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions. As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top‑notch hospitality.
Life at the South Rim
Position: Full-Time, Year-Round
Housing: Private bedroom in a shared apartment for $267.00 per month. This covers rent and basic utilities, payroll-deducted
Pay: $45,240 annual starting salary
Free meals at the Employee Cafeteria
Free on-site laundry facility, free shuttle service, and Wi‑Fi (limited bandwidth)
A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs
Perks
Free Grand Canyon National Park pass
Rec Center – Fitness Equipment, Computers, and Free WiFi
Paid Day off on your birthday
Discounted mule rides
Free Grand Canyon Railway Train Rides
Retail, Lodging and Travel Discounts
Planned employee trips and activities
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Responsible for front of the house service flow among all assigned unit operations. The floor management system “Tock” will be used for all dining periods. Will be present at Host podium during peak periods.
Participates in the training of all new and promoted front-of-house employees and maintaining service standards set for that unit during all shifts.
Assists in scheduling front of the house employees while maintaining labor costs within plan.
Maintain an effective floor management program with all day tours, special events, and special guest requests according to instructions from Sales Department and Restaurant Manager.
Interacts with guest concerns, requests and suggestions, table touches with every refired entree.
Performs administrative and payroll duties and maintain effective communication thru daily journal and E‑mail.
Participates with monthly inventory following accounting protocols.
Helps achieve and maintain highest possible scores on health inspections, NPS concession inspections and guest comment cards.
Checks side work completion prior to opening and before closing.
Administer corrective action as necessary consulting/communicating with Restaurant Manager or Food & Beverage Executive Management as necessary. Ensure that Human Resources management approves any discharges.
Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.
Performs other duties as assigned.
Qualifications
Two years supervisory experience in Food & Beverage front-of-house operations at a multi-unit outlet.
Ability to supervise others, especially front of the house and/or entry level employees.
Effective oral and written communications skills.
Experience with POS systems, Word and computerized spreadsheets helpful.
Basic budget knowledge.
Customer service experience in high volume food & beverage operations.
Cash Handling experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr
Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic
Grand Canyon Village . The
Assistant Restaurant Manager
supports all restaurant operations to include staff supervision, guest service, training and administrative duties. This role provides oversight of dining room, kitchen, bar, auxiliary service areas, day tours and special functions. As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top‑notch hospitality.
Life at the South Rim
Position: Full-Time, Year-Round
Housing: Private bedroom in a shared apartment for $267.00 per month. This covers rent and basic utilities, payroll-deducted
Pay: $45,240 annual starting salary
Free meals at the Employee Cafeteria
Free on-site laundry facility, free shuttle service, and Wi‑Fi (limited bandwidth)
A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
Meet people of all ages from all over the country and world!
Benefits
Medical, Dental, Vision
Paid Time Off and Holidays
Disability Insurance
401k with match
Life and AD&D Insurance
Employee Assistance Program
Wellness Programs
Learning and Development Programs
Perks
Free Grand Canyon National Park pass
Rec Center – Fitness Equipment, Computers, and Free WiFi
Paid Day off on your birthday
Discounted mule rides
Free Grand Canyon Railway Train Rides
Retail, Lodging and Travel Discounts
Planned employee trips and activities
$350 Referral Bonus Program
The adventure of a lifetime!
Responsibilities
Responsible for front of the house service flow among all assigned unit operations. The floor management system “Tock” will be used for all dining periods. Will be present at Host podium during peak periods.
Participates in the training of all new and promoted front-of-house employees and maintaining service standards set for that unit during all shifts.
Assists in scheduling front of the house employees while maintaining labor costs within plan.
Maintain an effective floor management program with all day tours, special events, and special guest requests according to instructions from Sales Department and Restaurant Manager.
Interacts with guest concerns, requests and suggestions, table touches with every refired entree.
Performs administrative and payroll duties and maintain effective communication thru daily journal and E‑mail.
Participates with monthly inventory following accounting protocols.
Helps achieve and maintain highest possible scores on health inspections, NPS concession inspections and guest comment cards.
Checks side work completion prior to opening and before closing.
Administer corrective action as necessary consulting/communicating with Restaurant Manager or Food & Beverage Executive Management as necessary. Ensure that Human Resources management approves any discharges.
Ensure that assigned staff is adhering to risk management procedures, including wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.
Performs other duties as assigned.
Qualifications
Two years supervisory experience in Food & Beverage front-of-house operations at a multi-unit outlet.
Ability to supervise others, especially front of the house and/or entry level employees.
Effective oral and written communications skills.
Experience with POS systems, Word and computerized spreadsheets helpful.
Basic budget knowledge.
Customer service experience in high volume food & beverage operations.
Cash Handling experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr