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Intralinks

Customer Engagement Manager

Intralinks, New York, New York, us, 10261

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Job Description As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid‑market firms, rely on SS&C for expertise, scale, and technology.

Customer Engagement Manager Locations New York

About the Team The CEM is an integral role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client's business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer Success and Legal. Additionally, the CEM will have a cadence and work closely with our Marketing, PMO, SOC, Tech Ops, Finance/Billing and Product Management organizations.

Why You Will Love It Here!

Flexibility : Hybrid Work Model and Business Casual Dress Code, including jeans

Your Future:

401k Matching Program, Professional Development Reimbursement

Work/Life Balance:

Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

Your Wellbeing:

Medical, Dental, Vision, Employee Assistance Program, Parental Leave

Wide Ranging Perspectives:

Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

Training:

Hands‑On, Team‑Customized, including SS&C University

Extra Perks:

Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Interface with advisors, corporates and other business stakeholders on the discovery, scoping and sale of our Deal Services offerings

Understand client business needs, gather requirements and recommend best practices through direct client interaction

Work closely with cross‑functional teams to assemble services that meet the client's needs

Prepare cost and timeline estimates, and set client expectations

Manager opportunities and pipeline

Communicate requirements and handover deals to the Deal Service delivery team for execution

Drive sales initiatives across the Field Sales organization to drive overall Deal Services performance

What You Will Bring:

Bachelors in business management or other related fields

3+ years of experience in a Sales-type role.

Experience working with cross‑functional teams including Customer Service, Product Management, Field Sales, Pre‑sales, Legal, Marketing, and Finance.

Demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.

Strong organizational skills, with the ability to work on multiple opportunities with multiple deadlines.

Excellent listening, oral, and written communication skills.

Self‑starter with the ability to work independently and manage priorities.

Ability to work under pressure in a fast‑paced environment and think outside the box.

Interface with customers, colleagues, management, and project stakeholders, as needed, to ensure overall project success.

Optimally, has a balanced combination of large corporate and small, entrepreneurial company backgrounds.

Detail and goal oriented.

Understands financial markets (e.g. M&A, Corporate, Loans, Asset Management, Private Equity, etc.)

Equal Employment Opportunity SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Compensation Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. NY: Salary range for the position: $75,000 plus commissions USD to $85,000 plus commissions - On Target earnings $120,000 - $135,000 USD.

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