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Dow Jones & Co.

Client Associate

Dow Jones & Co., New York, New York, us, 10261

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Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award‑winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put 'Reasonable Accommodation' in the subject line.

NYC – 1211 Ave of the Americas

Full time

Job_Req_50709

Job Description About the Role The Client Associate is a necessary team player, partnering to sell integrated media solutions and partnerships to clients. You will support designated Client Partners to prepare proposals, maintain excellent client relations, produce leads, and sell to clients within the Luxury, Enterprise and Financial services industries to achieve quarterly revenue goals.

You Will New Business

Search for contacts based on priorities from the CP/Director

Search for updates in LinkedIn/Factiva, etc. (promotions, starting new jobs, Thought leadership)

Meeting Preparation

Identifying the key decision makers for the client lists we are prospecting.

Learn the agenda they share in social media priorities for marketing strategy.

Brief the Integrated Marketing team with insights on the client

Prepare a few key topics/questions to ask

Focus time around Contalto & Media Radar to see what they are doing in the space

Proposals

In collaboration with Client Partner and other teams, preparing and sending proposals to clients

Answer client's questions regarding the proposal

Work on revisions to the proposal and setting the deal until the performance stage, and then transfer it to planning to manage

Client's support

Work on several requests from clients including billing RFI, research requests, competitors data, screenshots etc

Share WSJ published content that features clients

Team's support

Cover for Client Partner and Associate Client Partner when needed

Prospect/research projects for the team

Upselling - post sale

Work with planning on the wrap deck/report analysis for clients.

Share the relevant insights with the client and finding a few ideas to upsell the deal based on the performance results

You Have

0-2 years' experience in advertising sales support is required

B2B & B2C media sector knowledge is preferred, or understanding is advantageous

Proven experience in providing client support and service

Proven ability to work well within a team environment while accomplishing individual projects

Strong proficiency with Microsoft and Google applications

Strong familiarity with non‑traditional media solutions, including custom content and conferences

Strong familiarity with traditional media, print and digital media

Our Benefits

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Medical, Dental and Vision Insurance Plans

Education Benefits

Paid Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Learn more about all our US benefits

Business Area: Dow Jones - Media Sales

Job Category: Sales

Union Status: Union role

Pay Range: $65,000 - $75,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including 'elective' benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Equal employment opportunity, including veterans and individuals with disabilities.

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