Express Employment Professionals
Customer Service Representative / Inside Sales
Express Employment Professionals, Rocklin, California, United States, 95765
Customer Service Representative / Inside Sales
Express Employment Professionals
• Rocklin, CA, US
Job Description Inside Sales Representative
Location:
Rocklin, California
Pay:
$22.00 - $25.00 per hour
Hours:
Monday – Friday, 7:00 AM to 4:00 PM (occasional overtime required)
Responsibilities:
Customer Support: Respond accurately and promptly to customer inquiries via various communication channels.
Issue Resolution: Collaborate with suppliers to provide quick resolutions to customer and dealer concerns and complaints.
Technical Expertise: Act as the technical expert for our diverse product range, with training provided on specific products.
Order Fulfillment: Coordinate with vendors and shippers to ensure timely delivery of orders.
Outbound Communication: Make outbound calls to targeted customers, focusing on building and maintaining customer relationships.
Order Processing: Accurately process and review orders and requests.
Order Acknowledgment: Provide system-generated acknowledgments for all released orders.
Professional Conduct: Incorporate company values into daily activities, treat all departments, personnel, and customers with courtesy, integrity, respect, and professionalism.
Safety Compliance: Adhere to all safety policies and procedures.
Requirements:
Technical Skills: Proficient in Office 365, typing, and email communication.
Communication Skills: Strong phone skills are essential.
Qualifications:
Experience: Prior experience in technical sales or customer service is required. Experience in the water treatment industry is required.
Education: Minimum of a high school diploma; a degree is a plus.
If you meet these qualifications and are eager to grow with a dynamic team, we encourage you to apply!
#J-18808-Ljbffr
Express Employment Professionals
• Rocklin, CA, US
Job Description Inside Sales Representative
Location:
Rocklin, California
Pay:
$22.00 - $25.00 per hour
Hours:
Monday – Friday, 7:00 AM to 4:00 PM (occasional overtime required)
Responsibilities:
Customer Support: Respond accurately and promptly to customer inquiries via various communication channels.
Issue Resolution: Collaborate with suppliers to provide quick resolutions to customer and dealer concerns and complaints.
Technical Expertise: Act as the technical expert for our diverse product range, with training provided on specific products.
Order Fulfillment: Coordinate with vendors and shippers to ensure timely delivery of orders.
Outbound Communication: Make outbound calls to targeted customers, focusing on building and maintaining customer relationships.
Order Processing: Accurately process and review orders and requests.
Order Acknowledgment: Provide system-generated acknowledgments for all released orders.
Professional Conduct: Incorporate company values into daily activities, treat all departments, personnel, and customers with courtesy, integrity, respect, and professionalism.
Safety Compliance: Adhere to all safety policies and procedures.
Requirements:
Technical Skills: Proficient in Office 365, typing, and email communication.
Communication Skills: Strong phone skills are essential.
Qualifications:
Experience: Prior experience in technical sales or customer service is required. Experience in the water treatment industry is required.
Education: Minimum of a high school diploma; a degree is a plus.
If you meet these qualifications and are eager to grow with a dynamic team, we encourage you to apply!
#J-18808-Ljbffr