Delta Dental of Arizona
Account Executive – Membership Experience
Delta Dental of Arizona, the state’s #1 dental and vision insurance company, is looking for an Account Executive to manage and retain assigned accounts, drive cross‑sell initiatives, and help clients find the best insurance coverage.
Responsibilities
Achieve customer retention objectives and performance standards.
Conduct overall account management of assigned customers.
Engage in problem solving to align customers’ core needs with our capabilities, anticipating future needs and developing action plans.
Sell additional products to existing customers and maintain relationships with key producers.
Maintain appropriate documentation in the CRM system.
Manage the delivery of the product and demonstrate its value.
Schedule and attend Open Enrollment meetings, and coordinate printing and shipping of enrollment materials.
Prepare and communicate client‑specific customer surveys.
Coordinate annual renewals for assigned customers and assist brokers with renewal processes and plan modifications.
Effectively negotiate renewals and plan alternates on behalf of client and brokers.
Project manage preparation of RFPs.
Disseminate new programs and initiatives to clients in a timely and appropriate manner.
Monitor and evaluate donation and solicitation requests and provide guidance as appropriate.
Qualifications
Bachelor’s degree or equivalent experience.
Insurance license, Life, Health and Disability.
Minimum 5 years of account management/retention/sales/marketing experience.
Excellent planning, organizing and business judgment skills.
Strong verbal and written communication skills.
Knowledgeable with Excel, Word, PowerPoint, SalesForce, Microsoft Office, etc.
Ability to present and engage groups.
Knowledge of group benefits and underwriting.
Valid driver’s license and car.
Job Demands
Fast‑paced learning and ability to adjust to changing requirements.
Strategic, big‑picture thinking with tactical focus and a focus on schedule and quality.
Effective risk‑benefit weighing while being a calculated decision maker.
Engaging communicator with a stimulating influence on others, direct and self‑assured.
About the Company Delta Dental of Arizona’s vision is simple: healthier lives for everyone. The company is transforming from a single‑line insurance provider to a multi‑line health and wellness organization, and has awarded millions in grants to non‑profits caring for vulnerable residents.
Benefits Competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k), student loan assistance, six weeks of paid parental leave, volunteer PTO, and a culture of collaboration, service, integrity, and inclusion.
Location & Work Arrangement Scottsdale, AZ – hybrid local/remote; requires driving to the corporate office as needed.
Pay Range Base pay: $49,700 – $96,400 per year, with incentive compensation. Pay may vary by experience and education (Account Executive I or II).
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Responsibilities
Achieve customer retention objectives and performance standards.
Conduct overall account management of assigned customers.
Engage in problem solving to align customers’ core needs with our capabilities, anticipating future needs and developing action plans.
Sell additional products to existing customers and maintain relationships with key producers.
Maintain appropriate documentation in the CRM system.
Manage the delivery of the product and demonstrate its value.
Schedule and attend Open Enrollment meetings, and coordinate printing and shipping of enrollment materials.
Prepare and communicate client‑specific customer surveys.
Coordinate annual renewals for assigned customers and assist brokers with renewal processes and plan modifications.
Effectively negotiate renewals and plan alternates on behalf of client and brokers.
Project manage preparation of RFPs.
Disseminate new programs and initiatives to clients in a timely and appropriate manner.
Monitor and evaluate donation and solicitation requests and provide guidance as appropriate.
Qualifications
Bachelor’s degree or equivalent experience.
Insurance license, Life, Health and Disability.
Minimum 5 years of account management/retention/sales/marketing experience.
Excellent planning, organizing and business judgment skills.
Strong verbal and written communication skills.
Knowledgeable with Excel, Word, PowerPoint, SalesForce, Microsoft Office, etc.
Ability to present and engage groups.
Knowledge of group benefits and underwriting.
Valid driver’s license and car.
Job Demands
Fast‑paced learning and ability to adjust to changing requirements.
Strategic, big‑picture thinking with tactical focus and a focus on schedule and quality.
Effective risk‑benefit weighing while being a calculated decision maker.
Engaging communicator with a stimulating influence on others, direct and self‑assured.
About the Company Delta Dental of Arizona’s vision is simple: healthier lives for everyone. The company is transforming from a single‑line insurance provider to a multi‑line health and wellness organization, and has awarded millions in grants to non‑profits caring for vulnerable residents.
Benefits Competitive compensation and comprehensive benefits, including medical, dental, vision, 401(k), student loan assistance, six weeks of paid parental leave, volunteer PTO, and a culture of collaboration, service, integrity, and inclusion.
Location & Work Arrangement Scottsdale, AZ – hybrid local/remote; requires driving to the corporate office as needed.
Pay Range Base pay: $49,700 – $96,400 per year, with incentive compensation. Pay may vary by experience and education (Account Executive I or II).
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