Vertiv Group Corp.
Job Description
Sales Support Coordinator position in Lincoln, NE to manage and coordinate key relationships with Vertiv's channel customers and internal stakeholders. This position will consistently support channel's most distinct customers and act as a liaison between them and the channel business. The Key Account Coordinator will act as a Project Coordinator for key channel customers from order through delivery. Responsible for end‑to‑end project management, issue resolution and coordination with internal stakeholders.
Responsibilities
Single point of contact for named customers to address open orders, project rollouts, and issue escalation.
Assess customer requirements and coordinates with cross‑functional teams to build end‑to‑end project plans for phased rollouts; including:
Gathering overall requirements to execute on the project (create project plan - start to finish).
Coordinating with internal teams to allocate inventory, coordinate buyouts, fulfillment, and deliver.
Leads alignment of overall project plan with sales, operations, services/deployment, and customer.
Partner with LVO/Field Offices or Services Deployment to incorporate installation, start‑up and commission resources into overall project plan.
Lead escalations and risk mitigation for potential slippage; including inventory.
Handles multiple orders or projects simultaneously across customer sites, applications, factories, etc.
Minimum Job Qualifications
1‑3 years customer service experience or leading deployment related projects.
Ability to work in a fast‑paced work environment; strong organizational skills.
Good communication skills and influence with/without authority.
Preferred Qualifications
Some science or tech/engineering background preferred.
Skilled in various Microsoft programs.
Education and Certifications
High school diploma.
Bachelor's degree preferred.
Physical Requirements
No Special Physical Requirements.
Environmental Demands
N/A
Travel Time Required
0%
About Vertiv At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission‑critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv's Core Principles and Behaviors to help execute our Strategic Priorities.
Our Core Principles
Safety
Integrity
Respect
Teamwork
Diversity & Inclusion
Our Strategic Priorities
Customer Focus
Operational Excellence
High‑Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer‑First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Equal Employment Opportunity Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This position is not eligible for sponsorship. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
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Responsibilities
Single point of contact for named customers to address open orders, project rollouts, and issue escalation.
Assess customer requirements and coordinates with cross‑functional teams to build end‑to‑end project plans for phased rollouts; including:
Gathering overall requirements to execute on the project (create project plan - start to finish).
Coordinating with internal teams to allocate inventory, coordinate buyouts, fulfillment, and deliver.
Leads alignment of overall project plan with sales, operations, services/deployment, and customer.
Partner with LVO/Field Offices or Services Deployment to incorporate installation, start‑up and commission resources into overall project plan.
Lead escalations and risk mitigation for potential slippage; including inventory.
Handles multiple orders or projects simultaneously across customer sites, applications, factories, etc.
Minimum Job Qualifications
1‑3 years customer service experience or leading deployment related projects.
Ability to work in a fast‑paced work environment; strong organizational skills.
Good communication skills and influence with/without authority.
Preferred Qualifications
Some science or tech/engineering background preferred.
Skilled in various Microsoft programs.
Education and Certifications
High school diploma.
Bachelor's degree preferred.
Physical Requirements
No Special Physical Requirements.
Environmental Demands
N/A
Travel Time Required
0%
About Vertiv At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission‑critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv's Core Principles and Behaviors to help execute our Strategic Priorities.
Our Core Principles
Safety
Integrity
Respect
Teamwork
Diversity & Inclusion
Our Strategic Priorities
Customer Focus
Operational Excellence
High‑Performance Culture
Innovation
Financial Strength
Our Behaviors
Own It
Act With Urgency
Foster a Customer‑First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
Equal Employment Opportunity Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This position is not eligible for sponsorship. Individuals with temporary visas such as E, F‑1, H‑1, H‑2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
#J-18808-Ljbffr