Startops
Director Of Membership Planning
Own end-to-end subscription planning, forecasting, and margin optimization across all subscription products
Location: New York Remote
Compensation: $130,000 - $190,000 USD / year
Job Tags: Operations
About The Role Director of Membership Planning Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry's most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands.
The Director of Planning – Subscription is responsible for leading the financial, inventory, and strategic planning of the company's subscription business, inclusive of the core subscription and add-ons businesses. This role owns demand forecasting, inventory and margin management, and long-range strategy to ensure profitable growth while delivering a best-in-class member experience. The Director partners closely with Merchandising, Finance, Marketing, Operations, and Product to align strategy, manage risk, and optimize outcomes across the full subscription ecosystem.
This position reports to the Senior Director of Merchandising and is based in the New York City metropolitan area. Working mostly remote, with Tuesdays onsite (in NYC).
What You'll Be Doing:
Strategic Planning & Business Ownership
Design and lead planning strategy for both the subscription and add-ons businesses, aligned to AOP, long-range plans, and company growth objectives
Translate high-level business goals into executable inventory, margin, and demand strategies across multiple revenue streams
Identify risks and opportunities across subscription cadence, add-on attach rates, and inventory exposure, proactively recommending course corrections
Own scenario planning and trade-off analysis to support decision-making in dynamic environments
Inventory Management
Oversee end-to-end inventory planning for subscription programs and add-ons, ensuring optimal in-stock levels while minimizing excess and obsolescence
Lead demand forecasting and inventory flow strategies across core boxes, replenishment, and add-on offerings
Balance customer experience, warehouse capacity, and cash flow considerations across all subscription-related inventory
Drive improvements in inventory efficiency, turns, and utilization
Margin & Financial Management
Own margin performance across the subscription and add-ons portfolio, including cost modeling, pricing, promotional levers, and attach-rate economics
Partner with Finance to manage budgets, forecasts, and variance analysis
Evaluate unit economics at both the program and portfolio level to ensure profitability
Influence assortment and purchasing decisions to optimize margin outcomes
Cross-Functional Leadership
Act as a key thought partner to Merchandising, Marketing, Operations, Product, and Finance teams on both subscription and add-ons strategies
Manage and strengthen cross-functional relationships to ensure alignment and execution against shared goals
Communicate complex financial, inventory, and performance insights to senior leadership
Present business performance, risks, and recommendations to executive stakeholders
Problem Solving & Continuous Improvement
Lead complex problem solving in ambiguous situations, balancing short-term execution with long-term strategy
Identify process gaps and implement scalable planning tools, frameworks, and best practices across subscription and add-ons
Use data-driven insights to refine forecasting, inventory flow, and attach-rate performance
Foster a culture of ownership, accountability, and analytical rigor
People Leadership
Build, mentor, and develop a high-performing planning team
Set clear expectations, goals, and development plans for direct reports
Encourage strategic thinking, curiosity, and cross-functional collaboration
What We Are Looking For:
8–12+ years in planning, finance, merchandising, or related roles
Deep expertise in inventory management and demand forecasting within subscription and add-on or ancillary revenue models
Strong margin management and financial acumen with end-to-end ownership of profitability
Proven ability in strategy design and long-range planning
Exceptional problem-solving skills in fast-paced and ambiguous environments
Demonstrated success managing cross-functional relationships and influencing without direct authority
Advanced analytical and executive communication skills
Experience leading and developing high-impact teams
Resilient attitude and entrepreneurial spirit
Bonus if You Have:
Direct experience owning subscription, e-commerce, or recurring revenue businesses
What We Offer:
Competitive base salary & bonus program
Medical, dental & vision insurance
401(k) plan with company match
Paid Time Off
Work from home flexibility
Free IPSY Extra subscription
Learning & development programs
EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
If you need reasonable accommodation in the application or employment process, please contact us.
#LI-SB
Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.
Salary Range: $130,000 - $190,000 USD
#J-18808-Ljbffr
Compensation: $130,000 - $190,000 USD / year
Job Tags: Operations
About The Role Director of Membership Planning Join us in inspiring everyone to express their unique beauty. IPSY is the beauty industry's most powerful platform, uniting brands, creators, and hyper-engaged consumers with unprecedented access to each other through the ultimate beauty membership. Home to sample-size subscription IPSY Original, full-size subscription IPSY Extra, and quarterly, limited-edition collection IPSY Ultimate, we curate beauty for millions of members so they can play, explore, and express their unique beauty every day. We think self-discovery, self-expression, and confidence are beautiful. Agree? Then join us! Explore careers and learn more about our values, culture, and benefits across all our brands.
The Director of Planning – Subscription is responsible for leading the financial, inventory, and strategic planning of the company's subscription business, inclusive of the core subscription and add-ons businesses. This role owns demand forecasting, inventory and margin management, and long-range strategy to ensure profitable growth while delivering a best-in-class member experience. The Director partners closely with Merchandising, Finance, Marketing, Operations, and Product to align strategy, manage risk, and optimize outcomes across the full subscription ecosystem.
This position reports to the Senior Director of Merchandising and is based in the New York City metropolitan area. Working mostly remote, with Tuesdays onsite (in NYC).
What You'll Be Doing:
Strategic Planning & Business Ownership
Design and lead planning strategy for both the subscription and add-ons businesses, aligned to AOP, long-range plans, and company growth objectives
Translate high-level business goals into executable inventory, margin, and demand strategies across multiple revenue streams
Identify risks and opportunities across subscription cadence, add-on attach rates, and inventory exposure, proactively recommending course corrections
Own scenario planning and trade-off analysis to support decision-making in dynamic environments
Inventory Management
Oversee end-to-end inventory planning for subscription programs and add-ons, ensuring optimal in-stock levels while minimizing excess and obsolescence
Lead demand forecasting and inventory flow strategies across core boxes, replenishment, and add-on offerings
Balance customer experience, warehouse capacity, and cash flow considerations across all subscription-related inventory
Drive improvements in inventory efficiency, turns, and utilization
Margin & Financial Management
Own margin performance across the subscription and add-ons portfolio, including cost modeling, pricing, promotional levers, and attach-rate economics
Partner with Finance to manage budgets, forecasts, and variance analysis
Evaluate unit economics at both the program and portfolio level to ensure profitability
Influence assortment and purchasing decisions to optimize margin outcomes
Cross-Functional Leadership
Act as a key thought partner to Merchandising, Marketing, Operations, Product, and Finance teams on both subscription and add-ons strategies
Manage and strengthen cross-functional relationships to ensure alignment and execution against shared goals
Communicate complex financial, inventory, and performance insights to senior leadership
Present business performance, risks, and recommendations to executive stakeholders
Problem Solving & Continuous Improvement
Lead complex problem solving in ambiguous situations, balancing short-term execution with long-term strategy
Identify process gaps and implement scalable planning tools, frameworks, and best practices across subscription and add-ons
Use data-driven insights to refine forecasting, inventory flow, and attach-rate performance
Foster a culture of ownership, accountability, and analytical rigor
People Leadership
Build, mentor, and develop a high-performing planning team
Set clear expectations, goals, and development plans for direct reports
Encourage strategic thinking, curiosity, and cross-functional collaboration
What We Are Looking For:
8–12+ years in planning, finance, merchandising, or related roles
Deep expertise in inventory management and demand forecasting within subscription and add-on or ancillary revenue models
Strong margin management and financial acumen with end-to-end ownership of profitability
Proven ability in strategy design and long-range planning
Exceptional problem-solving skills in fast-paced and ambiguous environments
Demonstrated success managing cross-functional relationships and influencing without direct authority
Advanced analytical and executive communication skills
Experience leading and developing high-impact teams
Resilient attitude and entrepreneurial spirit
Bonus if You Have:
Direct experience owning subscription, e-commerce, or recurring revenue businesses
What We Offer:
Competitive base salary & bonus program
Medical, dental & vision insurance
401(k) plan with company match
Paid Time Off
Work from home flexibility
Free IPSY Extra subscription
Learning & development programs
EEO Statement: We celebrate diversity and are an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristic.
If you need reasonable accommodation in the application or employment process, please contact us.
#LI-SB
Pay is based on several non-discriminatory factors such as experience, education, skills, and location. IPSY offers a bonus and competitive benefits. Final compensation is determined by experience and skills.
Salary Range: $130,000 - $190,000 USD
#J-18808-Ljbffr