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Glovisusa

Manager - OCS Operations Optimization II & CQ

Glovisusa, Fort Lee, New Jersey, us, 07024

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Manager - OCS Operations Optimization II & CQ Glovis America - 400 Kelby St, 400 Kelby St, Fort Lee, New Jersey, United States of America

Job Description Posted Friday, January 9, 2026 at 11:00 AM | Expires Wednesday, July 1, 2026 at 9:59 AM

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary The Manager - Ocean Carrier Services Optimization II & CQ will oversee car carrier vessel operations across the U.S. East Coast and Gulf regions. This role is responsible for managing vessel schedules and daily operations, including customs clearance and cargo handling, while ensuring all activities are executed efficiently, cost-effectively, and in full compliance with regulations. The ideal candidate will also be expected to build and maintain strong relationships with terminal operators, port authorities, and other key service providers to support smooth and reliable shipping operations.

Responsibilities

Operations Management

Develop and maintain base operational schedules and working plans tailored to vessel, port, and cargo requirements

Oversee the execution of commercial contract obligations, ensuring all operational terms are met efficiently and accurately

Review and refine service procedures, implementing corrections or improvements where necessary to maintain operational standards

Prepare and analyze operational reports and schedules to ensure accuracy, efficiency, and alignment with performance targets

Coordinate with port authorities, stevedoring companies, and agents to facilitate seamless vessel and cargo operations

Contribute to cost analysis and operational budgeting, identifying opportunities for cost savings and process improvements

Enhance vessel turnaround times by effectively managing berthing windows, labor deployment, and service requirements

Maintain clear communication with stakeholders to ensure accurate monthly billing of long-haul operations

Port Captain & Vessel Planner Support

Provide direct support and act as a back up for Port Captains and vessel planner during vessel calls and operational activities, ensuring execution aligns with planning

Build and manage effective relationships with key maritime service providers, including terminals, shipping agents, and stevedores

Customs Filing Responsibilities

Manage all import and export processes, ensuring full compliance with applicable regulations and the timely, accurate completion of required documentation

Oversee and execute filings such as AMS, ISF, and bond movements, while ensuring the prompt distribution of discharge documents—including the manifest, VIN list, and stow plan—to all relevant stakeholders

Team Management & Collaboration

Establish and monitor key performance indicators (KPIs) to drive accountability and continuous improvement

Lead and manage operational and logistics projects as they arise, ensuring timely execution and team alignment

Develop and maintain staff schedules, assigning responsibilities based on workload and operational priorities

Provide support for additional logistics and operational tasks as needed, contributing to the overall efficiency and effectiveness of the team

Compliance & Regulatory Oversight

Maintain up-to-date knowledge of applicable regulatory requirements, including but not limited to CII, IMO, and other international maritime standards

Proactively ensure that all operational activities are planned and executed in full compliance with relevant regulations and company policies

Monitor individual and team activities to ensure safety, regulatory compliance, and alignment with operational protocols

Other duties as assigned

Compensation $98,000-$110,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance

Vision Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications

Excellent written and verbal communication skills Required

Strong ability to identify and correct errors Required

Detail oriented with ability to work in deadline-driven environment Required

Knowledge of business and management principles involved in strategic planning Required

Proven ability to lead cross-functional teams in fast paced environment Preferred

Basic knowledge of MS Excel, Word, PowerPoint, and Outlook, along with experience using database systems Preferred

Education & Experience

Bachelors Degree Required

7 - 10 Years of Direct Experience in Ocean Carrier Services, Vessel/Port Operation/Terminal Manager Required

8 - 13 Years of Direct Experience in Ocean Carrier Services, Vessel/Port Operation/Terminal Manager Preferred

1 - 3 Years of Supervisory Experience Required

Specialized Trade Training Preferred

HAZMAT Training Certificate Preferred

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods

Repetitive use of hand/grasping product, writing, and typing

Possibility of domestic travel - 30%

Lift up to 20lbs

Carry up to 20lbs

Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure

This position is located in the

Fort Lee, NJ

office

Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Glovis America - 400 Kelby St, 400 Kelby St, Fort Lee, New Jersey, United States of America

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