HJB Travels
As a Remote Travel Specialist at HJB Travels Agency USA, you will play a crucial role in guiding clients through every stage of their journey—from planning to safe return. Your goal is to provide a seamless, stress‑free experience by managing travel arrangements, answering questions, updating itineraries, and resolving challenges with professionalism and care.
Key Responsibilities
Respond to client inquiries across email, phone, and messaging channels in a timely, professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate, up‑to‑date information on destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather post‑trip feedback.
Address concerns with empathy and efficiency to ensure client satisfaction.
Benefits
Remote flexibility – work from anywhere with schedule flexibility.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organization, and proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
Genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
#J-18808-Ljbffr
Key Responsibilities
Respond to client inquiries across email, phone, and messaging channels in a timely, professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate, up‑to‑date information on destinations, travel documentation, and agency processes.
Follow up with clients to confirm travel plans and gather post‑trip feedback.
Address concerns with empathy and efficiency to ensure client satisfaction.
Benefits
Remote flexibility – work from anywhere with schedule flexibility.
Exclusive travel perks and access to industry‑only discounts.
Professional growth – ongoing training and support from a dedicated team.
Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
Excellent written and verbal communication skills.
Background in customer service, ideally within travel, tourism, or hospitality.
High attention to detail, strong organization, and proactive mindset.
Tech‑savvy and able to learn new systems and booking tools quickly.
Genuine enthusiasm for travel and helping others create memorable experiences.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Travel Arrangements
#J-18808-Ljbffr