GID
DESCRIPTION
The Associate Operations Manager provides first-class support services for our national property management team. Day-to-day responsibilities include providing operational support to internal and third-party management teams and supporting our asset management team. The Associate Operations Manager will embrace our company values of accountability, inclusiveness, energizing and courageousness.
RESPONSIBILITIES
Work closely with the Director and Associate Director of Operations in leading a cohesive, national property management team, including planning and coordinating team events.
Assist in managing day-to-day operations to ensure smooth and efficient business functions.
Support project execution, timelines, and coordination across multiple teams to ensure successful project outcomes.
Assist in onboarding and training new team members in operational procedures and best practices.
Identify operational issues and recommend solutions to ensure minimal disruption to business processes.
Assist in testing and implementing new technologies and processes.
Provide support in maintaining process and training documentation and invoice coding.
Assist with processing, qualifying, establishing, and maintaining vendor relationships and contracts.
Work with GID vendor management team to maintain compliance of strategic, national vendors partners.
Provide support to ensure effective management utility accounts, as needed.
From time to time, provide support to the market property management team by fielding tenant inquiries, issuing purchase orders, writing contracts, and coding invoices.
Ensure that all GID policies and procedures are implemented and adhered to.
Other assigned duties, as needed.
QUALIFICATIONS
Bachelor’s degree (BA/BS) from an accredited four-year college or university preferred.
A minimum of five years real estate operations support experience required.
Highly organized, detail-oriented assistant with ability to effectively multitask.
Strong written and oral communication skills, with the ability to foster strong relationships.
Computer proficiency in MS Office (Excel, Word, Outlook, TEAMS)
Experience with Yardi Elevate preferred.
BENEFITS
This position is also eligible for bonus and benefits.
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RESPONSIBILITIES
Work closely with the Director and Associate Director of Operations in leading a cohesive, national property management team, including planning and coordinating team events.
Assist in managing day-to-day operations to ensure smooth and efficient business functions.
Support project execution, timelines, and coordination across multiple teams to ensure successful project outcomes.
Assist in onboarding and training new team members in operational procedures and best practices.
Identify operational issues and recommend solutions to ensure minimal disruption to business processes.
Assist in testing and implementing new technologies and processes.
Provide support in maintaining process and training documentation and invoice coding.
Assist with processing, qualifying, establishing, and maintaining vendor relationships and contracts.
Work with GID vendor management team to maintain compliance of strategic, national vendors partners.
Provide support to ensure effective management utility accounts, as needed.
From time to time, provide support to the market property management team by fielding tenant inquiries, issuing purchase orders, writing contracts, and coding invoices.
Ensure that all GID policies and procedures are implemented and adhered to.
Other assigned duties, as needed.
QUALIFICATIONS
Bachelor’s degree (BA/BS) from an accredited four-year college or university preferred.
A minimum of five years real estate operations support experience required.
Highly organized, detail-oriented assistant with ability to effectively multitask.
Strong written and oral communication skills, with the ability to foster strong relationships.
Computer proficiency in MS Office (Excel, Word, Outlook, TEAMS)
Experience with Yardi Elevate preferred.
BENEFITS
This position is also eligible for bonus and benefits.
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