Grocery Outlet
RFC Administrative Assist – Grocery Outlet
Company Overview
Mission: Touching lives for the better
Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.
Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About the Team The Supply Chain and Logistics team at Grocery Outlet is dedicated to delivering top‑notch service to our stores and purchasing teams.
We oversee the movement of products from vendors to stores and are self‑motivated, passionate, and dedicated.
About the Role The RFC Administrative Assistant supports all aspects of Grocery Outlet (GOI) Distribution Center daily operations—including distribution, transportation, and inventory.
Duties include ordering supplies, coordinating maintenance, event coordination, new‑hire orientation, and being the first point of contact for guests entering the facility.
This role reports to the Director of RFC Operations.
Responsibilities
Assist in managing staffing levels and handling all aspects of hiring temporary employees.
Manage reporting of operational KPIs, safety metrics, and labor efficiency/utilization metrics.
Troubleshoot and resolve HRIS and WMS system issues as directed by site leaders.
Administer employee incentive programs, hourly payroll submission, and other time‑keeping activities.
Lead DC hiring process, including onboarding, orientation, and required compliance training.
Track staffing reports for P&L use through WMS and labor management systems.
Support company initiatives for process improvements in Distribution Centers and assist in implementation of process changes when appropriate.
Demonstrate strong problem‑solving skills and ability to meet competing deadlines under pressure while maintaining accuracy and attention to detail.
Occasionally assist with load scheduling and truck inbounding in the shipping/receiving offices.
Perform general warehouse duties such as moving, organizing, and restocking inventory and processing returns.
Serve as primary employee support for benefits‑related questions.
Participate in administrative staff meetings and attend other meetings with supply chain leaders.
Complete all other job duties as assigned by operational leaders.
Shift Hours Monday to Friday 8:00 am – 4:30 pm
About the Pay
Base Salary: $25.39 per hour
401(k) profit sharing
Medical, Dental, Vision, and more
Final compensation determined based on experience and skills and may vary by location.
About You
Ability to work with a diverse group of people at all levels.
Comfortable working in a fast‑paced, constantly changing complex organization.
Excellent communication skills—verbal, email, and phone.
Strong writing ability for routine reports and correspondence.
Capable of maintaining policy and procedure documents and implementation.
Experience using web‑based applications and Microsoft Office (Word & Excel) required.
Adequate writing and speaking skills in English.
2+ years of experience in operations administration or a similar role.
Project management and leadership experience is a plus.
Bilingual—English/Spanish is a plus.
Additional Information To learn about how we collect, use, and secure your personal information, view our privacy policy.
Location:
Middletown, PA
Seniority Level:
Entry level |
Employment Type:
Full‑time |
Job Function:
Administrative |
Industries:
Retail
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Company Overview
Mission: Touching lives for the better
Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.
Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About the Team The Supply Chain and Logistics team at Grocery Outlet is dedicated to delivering top‑notch service to our stores and purchasing teams.
We oversee the movement of products from vendors to stores and are self‑motivated, passionate, and dedicated.
About the Role The RFC Administrative Assistant supports all aspects of Grocery Outlet (GOI) Distribution Center daily operations—including distribution, transportation, and inventory.
Duties include ordering supplies, coordinating maintenance, event coordination, new‑hire orientation, and being the first point of contact for guests entering the facility.
This role reports to the Director of RFC Operations.
Responsibilities
Assist in managing staffing levels and handling all aspects of hiring temporary employees.
Manage reporting of operational KPIs, safety metrics, and labor efficiency/utilization metrics.
Troubleshoot and resolve HRIS and WMS system issues as directed by site leaders.
Administer employee incentive programs, hourly payroll submission, and other time‑keeping activities.
Lead DC hiring process, including onboarding, orientation, and required compliance training.
Track staffing reports for P&L use through WMS and labor management systems.
Support company initiatives for process improvements in Distribution Centers and assist in implementation of process changes when appropriate.
Demonstrate strong problem‑solving skills and ability to meet competing deadlines under pressure while maintaining accuracy and attention to detail.
Occasionally assist with load scheduling and truck inbounding in the shipping/receiving offices.
Perform general warehouse duties such as moving, organizing, and restocking inventory and processing returns.
Serve as primary employee support for benefits‑related questions.
Participate in administrative staff meetings and attend other meetings with supply chain leaders.
Complete all other job duties as assigned by operational leaders.
Shift Hours Monday to Friday 8:00 am – 4:30 pm
About the Pay
Base Salary: $25.39 per hour
401(k) profit sharing
Medical, Dental, Vision, and more
Final compensation determined based on experience and skills and may vary by location.
About You
Ability to work with a diverse group of people at all levels.
Comfortable working in a fast‑paced, constantly changing complex organization.
Excellent communication skills—verbal, email, and phone.
Strong writing ability for routine reports and correspondence.
Capable of maintaining policy and procedure documents and implementation.
Experience using web‑based applications and Microsoft Office (Word & Excel) required.
Adequate writing and speaking skills in English.
2+ years of experience in operations administration or a similar role.
Project management and leadership experience is a plus.
Bilingual—English/Spanish is a plus.
Additional Information To learn about how we collect, use, and secure your personal information, view our privacy policy.
Location:
Middletown, PA
Seniority Level:
Entry level |
Employment Type:
Full‑time |
Job Function:
Administrative |
Industries:
Retail
#J-18808-Ljbffr