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Citi

Know Your Customer Operations Analyst

Citi, Thonotosassa, Florida, United States, 33592

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The KYC Operations Assoc Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

Conduct reviews of client account activity, statements, internet research, and client profile information

Conduct background checks/intelligence/customer research/transactional analysis

Conduct regulatory and sanction screenings as well as review domestic consumer cases and support complex periodic review processes

Escalate unusual activity to the Financial Intelligence Unit (FIU) and assist with escalating potential risks

Support periodic review triage processes

Present summarized findings to peers and management, including recommendations to changes in procedures resulting from review findings and quality assurance review of analyst case work

Onboard/train new associates, as needed

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

0-2 years of relevant experience

Previous experience in financial Crimes, AML Investigations, or Operational Risk experience

CAMS/CFE certification preferred

Education

Bachelor's degree/University degree or equivalent experience

Work schedule: Monday to Friday from 8:30am to 5:30pm

Primary Location: Tampa, Florida, United States

Salary Range: $49,010.00 - $68,390.00

Benefits: In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Skills

Business Acumen

Credible Challenge

Laws and Regulations

Management Reporting

Policy and Procedure

Program Management

Referral and Escalation

Risk Controls and Monitors

Risk Identification and Assessment

Risk Remediation

Anticipated Posting Close Date Jan 23, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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