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HJB Travels

Remote Travel Specialist

HJB Travels, Minot, North Dakota, United States, 58703

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Overview

As a Remote Travel Specialist at HJB Travel Agency USA, you will guide clients through every stage of their journey—from planning to safe return. Your role ensures a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post‑trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits

Remote flexibility – work from anywhere with hours that fit your lifestyle. Exclusive travel perks and access to industry‑only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We’re Looking For

Excellent communication skills—both written and verbal. A background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech‑savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences.

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