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City of Greenville

Community Engagement Specialist

City of Greenville, Greenville, North Carolina, United States, 27834

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Under general supervision of the Community Development Director, assists in the coordination and facilitation of neighborhood improvement efforts to enhance quality of life.

FLSA Status: Non-Exempt

This is a continuous posting and may close at any time.

Responsibilities

Serve as a liaison between City departments and neighborhood groups to improve communications on needs and problems.

Receive and respond to citizen and neighborhood concerns.

Provide corrective action by referring to the appropriate department(s), coordinating follow-up, and ensuring citizen satisfaction.

Meet with community leaders to handle concerns through the program.

Assist with the development and approval of neighborhood associations, and provide support to increase their effectiveness.

Attends neighborhood association meetings as directed.

Makes group presentations and facilitates group discussions.

Assists with the development and implementation of neighborhood plans and strategies to address community concerns.

Coordinate the neighborhood association and neighborhood improvement grant programs.

Performs other related duties as assigned.

Education and Experience

Bachelor's degree or higher from an accredited college or university with a major in urban planning, public administration, sociology, social work, psychology, public affairs or related field.

Over three years of experience working with diverse groups and the general public, with an emphasis on conflict resolution and problem‑solving functions; some experience in a local government environment preferred.

Knowledge, Skills, and Abilities

Knowledge of:

neighborhood improvement strategies, problem‑solving, and conflict‑resolution techniques, and urban planning principles; laws, legal codes, government regulations and ordinances.

Skill in:

researching and analyzing facts while exercising sound judgment in arriving at conclusions; organizing, prioritizing, and following through on multiple projects simultaneously without close supervision.

Ability to:

learn the operations, policies, and procedures of the various City departments, and the location and characteristics of neighborhoods within the City; display exceptional interpersonal skills; prepare clear, concise reports and recommendations; operate a personal computer and related office technology; and establish and maintain effective working relationships with property owners, residents, the general public, and other City employees and officials.

Additional Requirements

Valid North Carolina driver’s license.

Available to attend night and weekend neighborhood meetings on a regular basis as needed.

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