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Neo Group

Customer Support Specialist (German-speaking)

Neo Group, Wichita, Kansas, United States, 67232

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Overview

Join Neo Group! Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale. We are seeking a motivated and customer-oriented individual to join our team as a German-speaking Customer Support Specialist. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers. Responsibilities

Engaging with customers:

Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions. Resolving challenges:

Handle complaints with finesse, turning problems into positive outcomes. Ensuring satisfaction:

Communicate professionally and courteously to keep our customers happy and satisfied. Keeping track:

Maintain precise records of every customer interaction and transaction for seamless service. Driving improvements:

Spot opportunities for process enhancements and share your insights with management to keep us moving forward.

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