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Park National Bank

Consumer Regulatory Senior Analyst

Park National Bank, Newark, Ohio, United States, 43057

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Consumer Regulatory Senior Analyst – Park National Bank

3 days ago: Be among the first 25 applicants

Job Responsibilities

Lead end-to-end RCM workflow: impact assessment, stakeholder mapping, gap analysis, control design, implementation plans, effective date readiness, and post-implementation validation.

Maintain authoritative RCM inventory, decision logs, and documentation; drive timely business adoption through playbooks, procedures, and control updates.

Serve as SME reviewer for consumer-facing materials: product disclosures, account agreements, fee schedules, periodic statements, adverse action notices, privacy notices, marketing/advertising (digital and print), website and mobile copy.

Embed compliance requirements into business initiatives (new products/features, pricing changes, servicing and collections strategies, channel enhancements, technology implementations, vendor transitions).

Translate regulatory obligations into practical business controls, requirements, and acceptance criteria; participate in agile ceremonies and stage-gate governance.

Advise leaders on design choices to minimize consumer harm and regulatory risk while enabling business objectives.

Build strong partnerships with Legal, Risk, Operations, Product, Marketing, Technology, Vendor Management, Internal Audit, and Business Line leadership.

Synthesize themes, identify cross-entity risks, and drive remediation plans that meet regulator expectations.

Develop dashboards/scorecards: change adoption status, defect rates, disclosure quality metrics, complaint themes, supervisory findings, control effectiveness, and UDAAP indicators.

Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.

Deliver a consistent, high level of service within our Serving More standards.

Other duties as assigned.

Competencies

Previous Banking experience a plus

Interpersonal/Customer Service Skills

Written and Verbal Communication

Ability to understand and follow directions

Adaptable to change

Basic Computer Skills

Leadership/Management Skills

Ability to influence others

Ability to build collaborative relationships

Ability to develop or mentor others

Organizational Skills/Detail Oriented

Analytical Thinking

Able to Multi-Task or Juggle Priorities

Problem/Situation Analysis

Technical Expertise

Strategic Planning and Decision Making

Creativity

Strong ability to research, read, summarize, and explain complex regulations and translate into actionable controls

Capable of, and committed to, creating an extremely accurate and precise work product

Education And Experience

Must possess a high school diploma or equivalent

4 Year Bachelor’s Degree in Business or related field of study

6+ years General experience in consumer compliance with a strong understanding of regulatory concepts, including knowledge of Federal and State consumer protection laws and public interest laws and regulations, supervisory compliance examination procedures, regulatory guidance, and industry best practices preferred.

Travel Requirements Travel for training or conferences may be expected.

Physical Requirements This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.

Schedule Typical office hours are Monday through Friday 8am to 5pm. This is a hybrid role – at least 40% on site, possibility of 60% on site as needed, in Newark, Ohio.

Seniority level Mid-Senior level

Employment type Full-time

Job function Finance and Sales

Industries Banking

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