Effortless travel solutions ETS
Experience Coordinator CoordinatorRemote
Effortless travel solutions ETS, Atlanta, Georgia, United States, 30383
As a
Client Experience Coordinator
you will serve as the primary point of contact for clients providing consistent professional support throughout the travel planning and coordination process. This role focuses on communication organization and client satisfaction.
Key Responsibilities:
Client Communication:
Respond to client inquiries promptly and professionally ensuring clear and effective communication
Client Support:
Provide personalized assistance and address concerns during the planning and travel process
Accurate Information:
Ensure all travel-related information shared with clients is current accurate and complete
Follow-Up:
Maintain regular follow-up with clients to ensure satisfaction and seamless experiences
Problem Resolution:
Identify and resolve client issues efficiently to support a positive overall experience
What We Offer:
Fully remote work environment
Flexible scheduling
Access to training and industry tools
Opportunities for professional development and skill-building
Travel-related perks and benefits (details shared during onboarding)
Supportive and collaborative team culture
Qualifications:
Excellent communication and interpersonal skills
Previous experience in customer service or client support roles
Hospitality or travel-related experience preferred
Strong attention to detail and organizational skills
Comfortable using technology online systems and booking tools
Ability to work independently and manage time effectively
Reliable internet connection Additional Information: This is a
remote independent role . Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.
Key Skills:
Corporate Risk Management, Electronics, Infection Control, Bakery, ELV, Accident Investigation
Employment Type:
Full Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr
Client Experience Coordinator
you will serve as the primary point of contact for clients providing consistent professional support throughout the travel planning and coordination process. This role focuses on communication organization and client satisfaction.
Key Responsibilities:
Client Communication:
Respond to client inquiries promptly and professionally ensuring clear and effective communication
Client Support:
Provide personalized assistance and address concerns during the planning and travel process
Accurate Information:
Ensure all travel-related information shared with clients is current accurate and complete
Follow-Up:
Maintain regular follow-up with clients to ensure satisfaction and seamless experiences
Problem Resolution:
Identify and resolve client issues efficiently to support a positive overall experience
What We Offer:
Fully remote work environment
Flexible scheduling
Access to training and industry tools
Opportunities for professional development and skill-building
Travel-related perks and benefits (details shared during onboarding)
Supportive and collaborative team culture
Qualifications:
Excellent communication and interpersonal skills
Previous experience in customer service or client support roles
Hospitality or travel-related experience preferred
Strong attention to detail and organizational skills
Comfortable using technology online systems and booking tools
Ability to work independently and manage time effectively
Reliable internet connection Additional Information: This is a
remote independent role . Compensation structure and role details will be discussed during the interview process. Training is provided; prior travel industry experience is not required.
Key Skills:
Corporate Risk Management, Electronics, Infection Control, Bakery, ELV, Accident Investigation
Employment Type:
Full Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr