Humana Inc
Senior Enterprise Transformation Professional
Humana Inc, Phoenix, Arizona, United States, 85003
Become a part of our caring community and help us put health first
The Senior Enterprise Transformation Professional supports the planning, coordination, and delivery of sales and growth communications by helping translate established strategies into organized, on-time execution. This role focuses on project management, process improvement, and cross-functional coordination to ensure initiatives are delivered efficiently, consistently, and in alignment with enterprise standards. The Senior Enterprise Transformational Professional works closely with senior team members and key stakeholders to keep programs on track and continuously improve ways of working.
Core Responsibilities Process Management & Improvement
Support standardized intake, planning, and execution processes for communications
Document workflows, roles, and timelines to improve clarity and consistency
Identify opportunities to streamline processes, reduce rework, and improve turnaround times
Assist with implementing process updates and tracking their effectiveness
Project & Program Coordination
Support the execution of go-to-market and MarketPoint initiatives through structured project plans and timelines
Maintain program calendars, intake documentation, and status trackers
Coordinate tasks, dependencies, and approvals to ensure deliverables move forward on schedule
Flag risks, delays, or gaps and elevate appropriately
Execution & Operational Support
Assist with preparing, reviewing, and routing communication deliverables for publication
Ensure content is properly versioned, documented, and stored according to team standards
Support quality checks to confirm materials meet basic accuracy, compliance, and brand requirements
Help coordinate updates across internal, external, and MarketPoint channels
Serve as a day-to-day operational contact for assigned initiatives or workstreams
Additional reporting and tracking support, such as dashboards, project status, milestones and completion rates
Use your skills to make an impact Required Qualifications
5 or more years' experience planning, performing and implementing process improvement initiatives
3 or more years of Change Management experience
Experience working in a cross-functional project team(s) environment to meet project targets and milestones
Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, and Excel
Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Bachelor's degree
Experience in healthcare services
PMI/PMP® certification
Experience using Premium Planner tool
Sales experience
Six Sigma Green Belt and Agile certification
Travel While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours 40
Pay Range $94,900 - $130,500 per year
Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline 01-16-2026
About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
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Core Responsibilities Process Management & Improvement
Support standardized intake, planning, and execution processes for communications
Document workflows, roles, and timelines to improve clarity and consistency
Identify opportunities to streamline processes, reduce rework, and improve turnaround times
Assist with implementing process updates and tracking their effectiveness
Project & Program Coordination
Support the execution of go-to-market and MarketPoint initiatives through structured project plans and timelines
Maintain program calendars, intake documentation, and status trackers
Coordinate tasks, dependencies, and approvals to ensure deliverables move forward on schedule
Flag risks, delays, or gaps and elevate appropriately
Execution & Operational Support
Assist with preparing, reviewing, and routing communication deliverables for publication
Ensure content is properly versioned, documented, and stored according to team standards
Support quality checks to confirm materials meet basic accuracy, compliance, and brand requirements
Help coordinate updates across internal, external, and MarketPoint channels
Serve as a day-to-day operational contact for assigned initiatives or workstreams
Additional reporting and tracking support, such as dashboards, project status, milestones and completion rates
Use your skills to make an impact Required Qualifications
5 or more years' experience planning, performing and implementing process improvement initiatives
3 or more years of Change Management experience
Experience working in a cross-functional project team(s) environment to meet project targets and milestones
Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, and Excel
Exceptional communication and interpersonal skills with the ability to quickly build rapport at all levels within the organization
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Bachelor's degree
Experience in healthcare services
PMI/PMP® certification
Experience using Premium Planner tool
Sales experience
Six Sigma Green Belt and Agile certification
Travel While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours 40
Pay Range $94,900 - $130,500 per year
Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline 01-16-2026
About us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
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