Insight Global
INTL MEX - Operations Support Specialist
Insight Global, Dearborn, Michigan, United States, 48120
Day to Day: Insight Global is looking for an Operations Support Specialist to support one of our clients out of Mexico City, MX. This Support specialist will provide day-to-day user support for Atlassian products and integrations: troubleshoot permissions, project/space setup, onboarding/offboarding, and escalations from developer and business teams. This role requires one to be onsite 4 days a week in Mexico City.
Compensation:
$70,000 to $100,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include:
Christmas Bonus (equivalent to one month's salary)
12 days of initial vacation (increases with seniority)
Vacation Bonus
Food Card
Savings Fund
Flexible compensation package (8%)
Performance Bonus
Profit Sharing (variable)
10 Company Holidays (5 official + 5 additional)
5 Flexible days
Optional Pension Plan
Life Insurance
Medical Insurance (up to 750k pesos coverage)
Subsidized Cafeteria
On-site medical attention.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must haves:
5+ years of experience with Atlassian Jira Cloud
Experience using a ticketing/ITSM system
Practical scripting or automation experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Create a job alert for this search #J-18808-Ljbffr
Compensation:
$70,000 to $100,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role include:
Christmas Bonus (equivalent to one month's salary)
12 days of initial vacation (increases with seniority)
Vacation Bonus
Food Card
Savings Fund
Flexible compensation package (8%)
Performance Bonus
Profit Sharing (variable)
10 Company Holidays (5 official + 5 additional)
5 Flexible days
Optional Pension Plan
Life Insurance
Medical Insurance (up to 750k pesos coverage)
Subsidized Cafeteria
On-site medical attention.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must haves:
5+ years of experience with Atlassian Jira Cloud
Experience using a ticketing/ITSM system
Practical scripting or automation experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Create a job alert for this search #J-18808-Ljbffr