W. W. Grainger
W.W. Grainger, Inc. is a leading broad‑line distributor with operations primarily in North America, Japan and the United Kingdom. Grainger serves more than 4.5 million customers worldwide through innovative technology and deep customer relationships. In 2024 the company generated $17.2 billion in revenue.
Compensation
This position is hourly. The anticipated base pay range is $21.54 – $26.93 per hour.
Rewards and Benefits
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full‑time employees and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts and parental leave.
Safety shoes provided (where applicable).
Route: Plano, TX
Services Representative (OSR) – Overview The Services Representative reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, and driving account growth through Grainger’s inventory management program. OSRs work with partners to implement sales strategy and help customers understand how Grainger can provide solutions for their MRO needs.
You Will:
Receive and stock purchased product in designated customer locations, ensuring product stocking levels by scanning for ordering purposes as inventory is depleted.
Resolve customer problems promptly to retain and promote customer loyalty.
Follow the designated route defined by routing software tools and maintain route guides.
Identify continuous improvement opportunities in productivity, process, and cycle time.
Comply with safety and inspection requirements of the facility where service is being provided.
Help create new orders by engaging with customers to identify additional product needs.
Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.
You Have:
3 years’ experience in a selling or service environment.
High School Diploma or equivalent.
Ability to lift 25 to 60 lbs and/or work in difficult positions.
Collaboration and problem‑solving skills.
Handle different technical and operational issues.
Have and maintain a valid driver’s license in the state of residence.
Must carry required levels of automobile insurance.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process, as well as throughout the course of one's employment. If you need a reasonable accommodation during the application or selection process, please advise us so we can provide appropriate assistance.
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Compensation
This position is hourly. The anticipated base pay range is $21.54 – $26.93 per hour.
Rewards and Benefits
Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full‑time employees and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts and parental leave.
Safety shoes provided (where applicable).
Route: Plano, TX
Services Representative (OSR) – Overview The Services Representative reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, and driving account growth through Grainger’s inventory management program. OSRs work with partners to implement sales strategy and help customers understand how Grainger can provide solutions for their MRO needs.
You Will:
Receive and stock purchased product in designated customer locations, ensuring product stocking levels by scanning for ordering purposes as inventory is depleted.
Resolve customer problems promptly to retain and promote customer loyalty.
Follow the designated route defined by routing software tools and maintain route guides.
Identify continuous improvement opportunities in productivity, process, and cycle time.
Comply with safety and inspection requirements of the facility where service is being provided.
Help create new orders by engaging with customers to identify additional product needs.
Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.
You Have:
3 years’ experience in a selling or service environment.
High School Diploma or equivalent.
Ability to lift 25 to 60 lbs and/or work in difficult positions.
Collaboration and problem‑solving skills.
Handle different technical and operational issues.
Have and maintain a valid driver’s license in the state of residence.
Must carry required levels of automobile insurance.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process, as well as throughout the course of one's employment. If you need a reasonable accommodation during the application or selection process, please advise us so we can provide appropriate assistance.
#J-18808-Ljbffr