Guardian Proservices
Wheelchair Services Supervisor - RDU Airport
Guardian Proservices, Morrisville, North Carolina, United States, 27560
Join Guardian Professional Services as a
Wheelchair Services Supervisor , leading a team that assists passengers with mobility needs at RDU Airport. This is a
hands‑on leadership position
— ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations.
What You’ll Do
Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service.
Coordinate shift coverage, scheduling, and daily assignments.
Oversee airport wheelchair operations during weekends and other assigned shifts.
Communicate with dispatch, airline personnel, and airport authorities to maintain service quality.
Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely).
Review incident reports and ensure all procedures are followed accurately.
Maintain a professional, positive environment that reflects Guardian’s service standards.
What You Bring
5+ years
of customer service experience (required).
2+ years
in a supervisory or lead role (required).
Airport experience
strongly preferred.
Valid
Driver’s License
preferred.
Excellent communication, reliability, and problem‑solving skills.
Why You’ll Love Working Here
Paid training and opportunities for overtime.
Career growth path into
Operations Management and Senior Supervisor roles .
Make a meaningful impact daily by helping passengers travel safely and comfortably.
Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment.
Job Type:
Full‑time Pay:
$14.00 per hour with earned gratuities and OT opportunities Expected Hours:
Minimum 40 hours per week Work Location:
In person – Raleigh–Durham International Airport (Morrisville, NC)
401(k)
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insurance
#J-18808-Ljbffr
Wheelchair Services Supervisor , leading a team that assists passengers with mobility needs at RDU Airport. This is a
hands‑on leadership position
— ideal for someone who enjoys mentoring others, working directly with passengers, and ensuring smooth airport operations.
What You’ll Do
Supervise and coach Wheelchair Agents to deliver safe, efficient, and compassionate service.
Coordinate shift coverage, scheduling, and daily assignments.
Oversee airport wheelchair operations during weekends and other assigned shifts.
Communicate with dispatch, airline personnel, and airport authorities to maintain service quality.
Lead by example by assisting passengers as needed (pushing, lifting, or transferring safely).
Review incident reports and ensure all procedures are followed accurately.
Maintain a professional, positive environment that reflects Guardian’s service standards.
What You Bring
5+ years
of customer service experience (required).
2+ years
in a supervisory or lead role (required).
Airport experience
strongly preferred.
Valid
Driver’s License
preferred.
Excellent communication, reliability, and problem‑solving skills.
Why You’ll Love Working Here
Paid training and opportunities for overtime.
Career growth path into
Operations Management and Senior Supervisor roles .
Make a meaningful impact daily by helping passengers travel safely and comfortably.
Required Airport Background & SIDA Badge Fees reimbursed after 90 days of employment.
Job Type:
Full‑time Pay:
$14.00 per hour with earned gratuities and OT opportunities Expected Hours:
Minimum 40 hours per week Work Location:
In person – Raleigh–Durham International Airport (Morrisville, NC)
401(k)
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insurance
#J-18808-Ljbffr