Humana Inc
Remote Claims Research & Resolution Specialist II
Humana Inc, Jefferson City, Missouri, United States, 65109
A leading health services organization is seeking a Claims Research & Resolution Representative 2 to manage claims operations involving customer contact and resolution of claims-related issues. The role requires experience in customer service, preferably within healthcare, and offers the opportunity to work remotely. Responsibilities include handling inbound customer inquiries, managing complex issues, and collaborating with various stakeholders. This position also has training requirements and involves learning several systems critical to success.
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