Pharmacy Technician – Hybrid (Orange, CA)

**Your day-to-day responsibilities will include:*** Making high-volume outbound calls to members, providers, and pharmacies for medication adherence programs.* Assisting members with medication refills and coordinating with prescribers for authorizations.* Responding to inquiries from members, physicians, and pharmacies regarding prescription benefits.* Collaborating with our Pharmacy Benefit Manager (PBM) to resolve prior authorization issues and rejections.* Maintaining member confidentiality per HIPAA standards.* Supporting internal departments to resolve pharmacy-related issues.* Ensuring all pharmacy programs align with compliance standards and CMS criteria.* Performing other duties as needed to support the team.**What We’re Looking For:****Required:*** High School Diploma or GED* Active Pharmacy Technician License (CA)* At least 1 year of customer service experience* Strong written and verbal communication skills* Knowledge of pharmacy terminology, dosage forms, and medication applications* Proficiency in multitasking and prioritizing work in a fast-paced environment* Ability to problem-solve and collaborate cross-functionally* Strong organizational and time management skills**Preferred:*** Associate’s Degree or completion of Pharmacy Tech school* Certified Pharmacy Technician (CPhT)* Pharmacy experience in a healthcare setting* Bilingual – English/Spanish or English/ChineseWe are committed to improving the health and well-being of our members and community. When you join our team, you’ll work in a collaborative and mission-driven environment that values innovation, accountability, and compassion.**Work Environment:** Hybrid remote work with a supportive and inclusive team.**Mon/Wed or Tues/Thurs in office based on availability. In office hours are 7:30am - 4pm. When working from home 8am - 5pm PST****Home Internet requirements**: 50/download 100/upload**Growth Opportunity:** Work on meaningful programs with real impact**Work-Life Balance:** Regular schedule with reasonable expectations**Location:** Orange, CA**Physical Requirements:*** Ability to sit, stand, walk, and use hands regularly* Occasionally lift/move up to 10 lbs* Visual acuity for reading and computer use #J-18808-Ljbffr