Business Athlete Association - Ohio Division
Insurance Account Manager
Business Athlete Association - Ohio Division, Rocky River, Ohio, United States, 44116
Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! In return, we offer Stock Purchase Options, company revenue‑sharing plans, healthcare benefits, and various opportunities for professional advancement. Moreover, we have a winning culture and a comprehensive leadership development program. Work from home and office. Compensation: $75,000
Responsibilities
Consult with clients to help process quotes and issue renewals or any updates needed to current policies
Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
Qualifications
Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
Must have very strong follow‑up, written and verbal communication skills and problem‑solving skills
Relevant insurance experience as an insurance agent or other position is helpful but not required; training will be provided if your talents are a good match
Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Compensation $75,000 per year
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Responsibilities
Consult with clients to help process quotes and issue renewals or any updates needed to current policies
Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates
Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
Qualifications
Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
Must have very strong follow‑up, written and verbal communication skills and problem‑solving skills
Relevant insurance experience as an insurance agent or other position is helpful but not required; training will be provided if your talents are a good match
Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Compensation $75,000 per year
#J-18808-Ljbffr