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Vacation Innovations

Inventory and Fulfillment Specialist

Vacation Innovations, Orlando, Florida, us, 32885

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About Vacation Innovations Since 1999, Vacation Innovations has been a trusted partner within the travel industry, providing best-in-class travel services and industry‑leading expertise in vacation ownership solutions for consumers and developers. Through innovative products and strategic partnerships, we strive to deliver long‑term, incremental value across the vacation ownership industry.

Job Details Inventory and Fulfillment Specialist

Location:

Orlando, FL

Pay:

Hourly – $15.00 per hour

Position Summary The Inventory and Fulfillment Specialist plays a vital role in ensuring the accurate monitoring, booking, and fulfillment of vacation ownership inventory. This position works closely with internal teams, resorts, and customers to ensure reservations are properly secured, documented, and communicated.

Responsibilities & Duties

Monitor and book internal inventory, Portfolio Accounts, and RCI requests to ensure availability is posted across all company websites

Communicate with timeshare resorts to make and verify reservations

Manage internal communications and perform timely resort follow‑ups

Fax and submit required documentation to resorts for reservation requests

Receive, investigate, and respond to customer inquiries promptly and professionally

Utilize industry demand curves to book desirable reservations effectively

Route incoming customer calls to the appropriate sales agents

Generate and run reports related to reservations and inventory activity

Support Resort Rentals through the GRS database

Key Skills & Qualifications

Customer service or call center experience, preferably within a reservations or travel environment

Experience in the travel, reservations, or timeshare industry preferred

Highly motivated, goal‑oriented, with strong attention to detail

Proficient in internet navigation and computer software applications

Demonstrates professionalism, integrity, and accountability

Ability to work flexible schedules, including evenings and weekends as needed

Advanced reading comprehension and strong written communication skills

Job Information

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

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