All Roads
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Service Manager
role at
All Roads
Charlotte, NC | Vermeer All Roads | Heavy Equipment
Vermeer All Roads in Charlotte, NC is searching for a customer-focused professional ready to make an impact as a
Service Manager . This role is responsible for overseeing and managing the service department, controlling costs, creating strong customer relationships, and assisting in setting and achieving sales and profit objectives. The Service Manager will address customer concerns and ensure all service work is performed efficiently and effectively.
Compensation & Schedule
Starting salary: $70,000+ commission (based on experience)
Full-time position
Monday–Friday schedule (occasional Saturdays)
Benefits
Paid training
Medical, dental, vision, disability, and life insurance offerings (eligible on the 1st of the month after 30 days)
401(k) with company contribution
Paid vacation and sick time
Company-paid holidays
Tuition reimbursement program
Employee referral bonus program
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
Monitor the entire service department’s performance
Continually observe and mentor Service Writers to enforce good habits and ensure exceptional customer service
Communicate and dispatch service work to technicians
Work successfully with Service Writers and Technicians within the Service Department
Perform all other duties as assigned
Supervisory Responsibility
This position has supervisory responsibilities
Required Education And Experience
High School Diploma or GED required
Previous shop management experience
Prior mechanic/technician experience preferred
Exceptional written and verbal communication skills
Positive attitude with the ability to motivate employees
Excellent customer service skills
Ability to multi-task, prioritize, and work efficiently
Physical Demands
Regularly required to talk or hear
Frequently required to stand, walk, use hands, and reach with arms
Ability to lift, carry, and transport materials up to 50 lbs. regularly, with occasional lifting in excess of 50 lbs.
Position Type / Expected Hours of Work
Full-time, benefits-eligible position
Monday through Friday, with occasional Saturdays
Work Authorization / Security Clearance Vermeer All Roads does not provide H-1B sponsorship.
AAP/EEO Statement All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Join Vermeer All Roads in Charlotte, NC, and take the next step in your career as a Service Manager.
Job Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Motor Vehicle Manufacturing and Construction
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Service Manager
role at
All Roads
Charlotte, NC | Vermeer All Roads | Heavy Equipment
Vermeer All Roads in Charlotte, NC is searching for a customer-focused professional ready to make an impact as a
Service Manager . This role is responsible for overseeing and managing the service department, controlling costs, creating strong customer relationships, and assisting in setting and achieving sales and profit objectives. The Service Manager will address customer concerns and ensure all service work is performed efficiently and effectively.
Compensation & Schedule
Starting salary: $70,000+ commission (based on experience)
Full-time position
Monday–Friday schedule (occasional Saturdays)
Benefits
Paid training
Medical, dental, vision, disability, and life insurance offerings (eligible on the 1st of the month after 30 days)
401(k) with company contribution
Paid vacation and sick time
Company-paid holidays
Tuition reimbursement program
Employee referral bonus program
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
Monitor the entire service department’s performance
Continually observe and mentor Service Writers to enforce good habits and ensure exceptional customer service
Communicate and dispatch service work to technicians
Work successfully with Service Writers and Technicians within the Service Department
Perform all other duties as assigned
Supervisory Responsibility
This position has supervisory responsibilities
Required Education And Experience
High School Diploma or GED required
Previous shop management experience
Prior mechanic/technician experience preferred
Exceptional written and verbal communication skills
Positive attitude with the ability to motivate employees
Excellent customer service skills
Ability to multi-task, prioritize, and work efficiently
Physical Demands
Regularly required to talk or hear
Frequently required to stand, walk, use hands, and reach with arms
Ability to lift, carry, and transport materials up to 50 lbs. regularly, with occasional lifting in excess of 50 lbs.
Position Type / Expected Hours of Work
Full-time, benefits-eligible position
Monday through Friday, with occasional Saturdays
Work Authorization / Security Clearance Vermeer All Roads does not provide H-1B sponsorship.
AAP/EEO Statement All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Join Vermeer All Roads in Charlotte, NC, and take the next step in your career as a Service Manager.
Job Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Motor Vehicle Manufacturing and Construction
#J-18808-Ljbffr