Plateau Software Inc
Tier 1 Help Desk Analyst – User Support & Tickets
Plateau Software Inc, Daleville, Alabama, United States, 36322
A technology service provider is seeking a Help Desk Analyst (Level 1) to provide Tier 1 technical support for a U.S. Air Force project. This role involves troubleshooting technical issues, logging incidents, and ensuring high standards of customer service. Candidates need a High School Diploma and at least one year of experience. Strong communication skills and the ability to work in a fast-paced environment are essential. The position is based in the United States, specifically in Alabama.
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