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Northern Base

Technical Business Analyst

Northern Base, Bellevue, Washington, us, 98009

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Responsibilities

Monitor and support the execution of fulfillment orders across the eCommerce/omni channel network

Develop and create data tables to support day to day store fulfillment operations

Create forecasting for fulfillment based on current plans and metrics in conjunction with Finance

Engage and collaborate with IT/Data Engineering Team to align programs/projects in support of supply chain business objectives and strategies

Identify, recommend and implement improvement opportunities in work methods, procedures, or equipment to increase throughput and/or quality.

Monitor and analyze identified and established key operating metrics and assists in development and maintenance of an accurate measurement system.

Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.

Lead or participate on process improvement teams and prepares project reports for management.

Monitor and maintain information related to Fulfillment throughputs across all stages

Act and support team as Subject Matter Expert on reporting capabilities and performance monitoring tools

Strong Analytical skills

Keen attention to detail and technical acumen

Works independently to support time-critical fulfillment operations. Holds decision-making for monitoring and triaging any major system issues including escalation, resolution and communication to maintain or restore fulfillment operations.

Qualifications

Business analysis and business process management skills

Project management and Team Management Skills

Understanding of order management, distribution and transportation processes

Experience with fulfillment/eCom domains

Experience with supply chain metrics and their use to drive process improvements

Proven process improvement experience

Effective communicator and ability to influence others to accomplish team objectives

Technical Expertise

Minimum 7+ Experience in Business Intelligence/Analytics

Experience with BI reporting tools (Tableau)

Experience in Elastic Search/Kibana

Advanced Excel skills

Good Understanding of MPP/Distributed Database systems

Advanced SQL Skills - At least 2 Years of experience in developing Advanced SQL

Create, modify, maintain distribution of reports using multiple data inputs, systems and tools

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