Remote Bilingual Application Support Specialist

A leading insurance and professional services firm is seeking a bilingual Help Desk professional to manage user support and application troubleshooting. Candidates should be fluent in French and English, possess strong knowledge of Agency Management Systems, and have experience in Help Desk environments like ServiceNow. The role includes reviewing Help Desk tickets, managing user access, and collaborating with teams to enhance application performance. The company offers remote work flexibility and various employee benefits. #J-18808-Ljbffr