JLL
JLL empowers you to shape a brighter way .
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Operations Facilities Manager
overseeing an impressive portfolio of over 100 critical facilities totaling nearly 2 million square feet across North St. Louis and Eastern Missouri. You'll lead site operations and staff while driving innovation in service delivery, cost optimization, and exceptional facility experiences for our valued client.
This exciting role combines strategic oversight with hands‑on management, offering 25‑30% travel to diverse locations including central offices and specialized work centers housing mission‑critical equipment, with a company vehicle provided for seamless travel between sites. You'll partner with suppliers, implement cutting‑edge processes, and shape the future of facilities management while maintaining JLL's renowned standards of excellence.
Responsibilities
Operations & Maintenance Leadership
- Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems while conducting planned site inspections to ensure quality service delivery and user satisfaction
Data‑Driven Decision Making
- Analyze trends and utilize data analytics to proactively address issues, communicate solutions effectively, and interface successfully with client senior management, vendors, and all organizational levels
Project Commissioning & Startup Management
- Develop and implement comprehensive startup plans and schedules, coordinate internal disciplines and vendors, ensure all PTPs and job plans are in place, and secure OAT/FAT certificates and required manufacturer documentation
Vendor Management & Cost Optimization
- Monitor work requests, hold vendors accountable for contract scope delivery, continuously improve service quality while reducing costs, and troubleshoot service issues to raise performance standards
Client Relationship & Satisfaction
- Develop positive client relationships, provide conflict resolution and solution analysis, deliver exceptional customer experiences, and resolve quality issues or service complaints promptly
Compliance & Quality Control
- Manage contract compliance and JLL Engineering compliance programs, ensure adherence to applicable codes and specifications, and maintain standards per company policies and federal/state regulations
Budget Management & Reporting
- Prepare detailed operational budgets and generate regular and ad‑hoc reports while completing any additional duties and tasks as assigned to support facility operations
Qualifications
Program Management Experience
- Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments
Technical Expertise & Leadership Skills
- Commercial facilities management background with technical expertise in HVAC and mechanical systems, plus demonstrated people management experience leading facility operations teams
Core Competencies & Licensing
- Strong organizational and multi‑tasking abilities, self‑motivated with independent work capability, financial acumen for budget management, and valid state‑issued driver's license required for travel between facilities
Compensation and Schedule Pay
$80,000‑95,000 annually
Schedule
Monday – Friday day shift, on‑call 24/7
Physical Work Requirements
Physical Demands
- Ability to lift up to 60 lbs, frequently climb/bend/kneel/stoop, work from heights up to 30 feet on ladders, and extend overhead while performing maintenance tasks
Environmental Conditions
- Capable of working in adverse conditions including extreme temperatures (hot/cold) and driving for extended periods between facility locations
Office & Administrative Tasks
- Ability to sit and type for extended periods to complete reporting, documentation, and administrative responsibilities
Location On‑site – St. Louis, MO
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Equal Employment Opportunity Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. We are accepting applications on an ongoing basis until a candidate is identified.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
#J-18808-Ljbffr
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Operations Facilities Manager
overseeing an impressive portfolio of over 100 critical facilities totaling nearly 2 million square feet across North St. Louis and Eastern Missouri. You'll lead site operations and staff while driving innovation in service delivery, cost optimization, and exceptional facility experiences for our valued client.
This exciting role combines strategic oversight with hands‑on management, offering 25‑30% travel to diverse locations including central offices and specialized work centers housing mission‑critical equipment, with a company vehicle provided for seamless travel between sites. You'll partner with suppliers, implement cutting‑edge processes, and shape the future of facilities management while maintaining JLL's renowned standards of excellence.
Responsibilities
Operations & Maintenance Leadership
- Provide strategic direction for efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety systems while conducting planned site inspections to ensure quality service delivery and user satisfaction
Data‑Driven Decision Making
- Analyze trends and utilize data analytics to proactively address issues, communicate solutions effectively, and interface successfully with client senior management, vendors, and all organizational levels
Project Commissioning & Startup Management
- Develop and implement comprehensive startup plans and schedules, coordinate internal disciplines and vendors, ensure all PTPs and job plans are in place, and secure OAT/FAT certificates and required manufacturer documentation
Vendor Management & Cost Optimization
- Monitor work requests, hold vendors accountable for contract scope delivery, continuously improve service quality while reducing costs, and troubleshoot service issues to raise performance standards
Client Relationship & Satisfaction
- Develop positive client relationships, provide conflict resolution and solution analysis, deliver exceptional customer experiences, and resolve quality issues or service complaints promptly
Compliance & Quality Control
- Manage contract compliance and JLL Engineering compliance programs, ensure adherence to applicable codes and specifications, and maintain standards per company policies and federal/state regulations
Budget Management & Reporting
- Prepare detailed operational budgets and generate regular and ad‑hoc reports while completing any additional duties and tasks as assigned to support facility operations
Qualifications
Program Management Experience
- Minimum 3+ years managing cleaning/custodial, landscaping, solid waste & recycling, and pest control service programs in commercial facility environments
Technical Expertise & Leadership Skills
- Commercial facilities management background with technical expertise in HVAC and mechanical systems, plus demonstrated people management experience leading facility operations teams
Core Competencies & Licensing
- Strong organizational and multi‑tasking abilities, self‑motivated with independent work capability, financial acumen for budget management, and valid state‑issued driver's license required for travel between facilities
Compensation and Schedule Pay
$80,000‑95,000 annually
Schedule
Monday – Friday day shift, on‑call 24/7
Physical Work Requirements
Physical Demands
- Ability to lift up to 60 lbs, frequently climb/bend/kneel/stoop, work from heights up to 30 feet on ladders, and extend overhead while performing maintenance tasks
Environmental Conditions
- Capable of working in adverse conditions including extreme temperatures (hot/cold) and driving for extended periods between facility locations
Office & Administrative Tasks
- Ability to sit and type for extended periods to complete reporting, documentation, and administrative responsibilities
Location On‑site – St. Louis, MO
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.
Equal Employment Opportunity Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. We are accepting applications on an ongoing basis until a candidate is identified.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
#J-18808-Ljbffr