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Amazon.com Services LLC

Supply Chain Analyst, Amazon Business Operations

Amazon.com Services LLC, Tempe, Arizona, us, 85285

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Amazon Business (AB) is re‑inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. Worldwide Amazon Business Operations is building the operations and supply chain solutions that will enable AB’s rapid growth by re‑engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.

The AB North America Operations team is seeking a Supply Chain Analyst to assist in the day‑to‑day operations and issue resolution within our fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.

An ideal candidate has a background in supply chain operations and excellent data driven problem‑resolution skills. He/she/they have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. Candidates will work collaboratively across teams to perform in-depth analyses and troubleshoot complex issues in a variety of subject areas. This job will require exceptional communication skills while having the ability to work independently in a dynamic environment.

Role is located Phoenix AZ. This is an hourly role Monday - Friday.

Key Job Responsibilities

Enable effective decision through proactive retrieval and data aggregation from multiple sources

Communicate analysis and insights to internal stakeholders both verbally and in writing

Escalate problems and/or variance in data to the relevant owners and internal business partners and follow through on the resolutions

Identify and eliminate root causes of defects to drive improvements in AB North America Operations

Drive continuous improvement by identifying ways to streamline processes, minimize repetitive tasks, and create actionable outcomes

Lead discussions with cross‑functional teams and leadership to influence and create innovative solutions

Work independently in a dynamic environment

Basic Qualifications

Bachelor's degree or equivalent

1+ years of professional or military experience

1+ years of working with computers and Microsoft Office products and applications experience

Work 40 hours/week, and overtime as required

Are 18 years of age or older

Experience in Excel with advanced proficiency (pivots, lookups, etc.)

Preferred Qualifications

Bachelor's degree in operations, supply chain or logistics

Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)

Experience using data to drive root cause elimination and process improvement

Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

Experience communicating clearly and concisely with leadership, stakeholders, and cross‑functional teams

2+ years work experience in operations, supply chain or logistics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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