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Isl Edu

Communications and Development Manager

Isl Edu, New Orleans, Louisiana, United States, 70123

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Job Information Job title: Communications and Development Manager

Work Location: Operations

Unit/Department: Communications & Development

Reports to: Head of School

Full-time

Exempt

Mission Our mission at International School of Louisiana is to provide a challenging education emphasizing language immersion, international awareness, the celebration of diversity and community responsibility. The employee must understand and support the school mission.

Summary We are seeking a strategic, relationship‑centered Communications & Development Manager to lead the organization's marketing, public relations, internal and external communications, fundraising communications, and community‑facing events. This role shapes the school's voice, supports enrollment, strengthens community relationships, manages materials and budgets, and ensures clear, consistent messaging across all channels.

Essential Duties and Responsibilities

Culture, Ethics and Integrity

Understands, communicates, and exemplifies the goals and vision of the organization.

Contributes to and maintains the organization’s core values.

Works with determination, a sense of urgency and pride in the work produced, and an exceptional work ethic.

Creates an environment and culture that enables the organization to fulfill its mission by meeting and exceeding its annual and long‑term goals: conveying the school’s mission to all staff, motivating staff, and providing resources required to improve performance while holding staff accountable.

Operational Expectations

Strategic Communications and Brand Management

Develop and implement the organization's annual communications and marketing strategy.

Ensure consistent messaging across digital, print, website, email, and social platforms.

Lead and execute crisis and urgent‑response communications with clarity, confidence, and professionalism.

Marketing Communications

Oversee digital and print advertising, media buying, and campaign placement.

Manage admissions and enrollment marketing plan.

Create marketing materials supporting enrollment and campaigns to support retention.

Use analytics and insights to guide strategy and improve outreach.

Maintain focused messaging across platforms.

Public Relations and Media Management

Serve as the primary contact for media inquiries.

Draft press releases, statements, and talking points.

Maintain relationships with media outlets, partners, and vendors.

Seek PR opportunities for the organization, campuses, students, and teachers.

Internal and External Communications

Write and distribute school‑side communications for families, staff, and public; assist campuses and Directors with their communications.

Guide school‑wide newsletters, announcements, emergency alerts, and messaging.

Support leadership with speeches, presentations, and board communications.

Fundraising Communications and Campaign Management

Maintain current and relevant photo archive of all ISL organizational and campus events, students, and activities.

Create, lead, and execute fundraising campaigns.

Lead communication plans for fundraising projects, campaigns, and appeals and write donor‑facing messaging.

Process donations.

Support donor engagement moments.

Community Engagement and Events

Coordinate signature events and cultural programs (at the strategic level).

Oversee event communication, promotion, and day‑of messaging needs.

Administrative and Budget Management

Manage the communications and marketing budget, accounting and billing, filing systems and databases.

Oversee the purchase of marketing materials and branded items.

Coordinate with vendors for quotes, purchasing, invoicing, and timelines.

Ensure cost‑effective use of resources and adherence to purchasing policies.

Monitoring Department phone and general inquiries (website, email).

Manage the ISL Spirit Store, including inventory, distribution, and promotion of items.

Other

Prompt and timely attendance.

Demonstrate adaptability and the ability to work as part of a team in a collaborative and productive manner.

Engage volunteers with respect and integrity to maximize efficiencies in implementation of marketing and recruiting responsibilities.

Attend all Department of Communications & Development Events.

Attend events in representation of the organization and the Department of Communications & Development.

Attend and support Campus and Admissions events.

Provide constructive and meaningful input, direction and motivation to others.

React and adapt to changing situations appropriately.

This position may entail extended workdays, weekend duties, on‑call responsibilities, and the ability to handle and balance multiple demands at one time.

Self‑evaluate work by measuring results against set goals and objectives.

The International School of Louisiana retains the right to change or assign other duties to this position.

Qualifications, Education and Work Experience

Required

Experience managing crisis communications.

Exceptional writing, editing, and storytelling skills.

Strong digital strategy and marketing and event planning competency.

Proven project management and collaboration skills.

Ability to make sound decisions independently.

Strong relationship‑building and community engagement abilities.

Creative and strategic thinking.

Experience with managing filing systems and organizational databases.

Highly proficient with Google suite, Microsoft Office products.

Be organized, self‑motivated, and disciplined; work well independently with a high standard of efficiency and the ability to be a team player in a highly collaborative environment.

Work in a fast‑paced environment, juggle multiple projects, overlapping deadlines, and adapt to changes in pace.

Desired

Experience in office management.

Relevant experience in education, non‑profit marketing, fundraising, and/or event planning and event production.

Photography and/or video production.

Desired or willing to learn

Knowledge and experience with social media platforms.

Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.

Compensation and Benefits The expected salary range for this position is $55,000-$65,000. Employees in this position can expect to receive benefits such as extended holiday and summer break in accordance with the school calendar, additional PTO, competitive insurance and flexible savings account options, and retirement benefits. For more specific information, please visit: https://www.isl-edu.org/career-opportunities

Work Environment and Physical Demands Work is generally performed in an office environment. Positions require the ability to maintain files, reach under desks and chairs, move about the office to access cabinets at multiple levels, remain in a stationary position for prolonged periods, ascend and descend three flights of stairs, constantly operate a computer and other office productivity machinery, and occasionally move equipment up to 50 lbs. Communicate effectively and positively verbally and in writing with impeccable customer service skills.

Other Requirements Must have a valid driver’s license and use of a reliable vehicle.

Professional Conduct Employee acknowledges that he/she is required to maintain a high standard of professional conduct. Breach of said professional conduct includes but is not limited to: neglect of duty, dishonesty, and engagement in acts that are contrary to ISL policy, unlawful activities, or any other conduct that is seriously prejudicial to the school system.

Chain of Supervision Head of School

Supervises Community Engagement Facilitator, Communications and Development Coordinator

Equal Opportunity Employer ISL is an Equal Opportunity Employer. ADA requires ISL to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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