Hyatt Hotels Corporation
Pool Manager Sarena de Muro Resort
Hyatt Hotels Corporation, Thompson Ridge, New York, United States
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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."
Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B Pool Manager. In this role you will be responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B.
Key Responsibilities
Coordinating daily pool restaurant management operations
Maintain high standards of high-quality control
Oversee smooth operations in all areas, including the pool kitchen and bar areas
Deliver superior food and beverage service and maximizing customer satisfaction
Respond efficiently and accurately to restaurant customers
Delegate responsibilities and supervise business operations
Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to pool customers, assess employee performance and provide helpful feedback and training opportunities
Resolving conflicts or complaints from pool and bar customers and employees
Monitoring store inventory activity and ensuring proper provisions
Support Operations Managers to manage procurement/purchasing, vendor relations
Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of the restaurant
Ensure staff members follow company policies and procedures
Other duties to ensure the overall health and success of the business
Qualifications
Proven Leadership skills.
Proven Food and Beverage management experience (Restaurant management)
Preferred F&B school diploma or degree in service management or related field
Minimum 2 years in a Management/Assistant Management position
Up to date with F&B trends and best practices
Knowledge of bartending would be an asset
Communication, leadership skills, coaching, and conflict resolution skills
Commitment to providing exceptional service to customers and support to staff members
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently - conflict resolution
Guest-oriented and service-minded
Ability to handle a fast-paced work environment
Fluent in English and other languages
If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Sarena de Muro Mallorca Resort Destination by Hyatt
Apply today and start your journey with us! _______________________________________________________________
Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Hyatt Regency Washington on Capitol Hill | Washington , DC , US
Thompson Central Park New York | New York City , NY , US
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."
Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B Pool Manager. In this role you will be responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B.
Key Responsibilities
Coordinating daily pool restaurant management operations
Maintain high standards of high-quality control
Oversee smooth operations in all areas, including the pool kitchen and bar areas
Deliver superior food and beverage service and maximizing customer satisfaction
Respond efficiently and accurately to restaurant customers
Delegate responsibilities and supervise business operations
Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to pool customers, assess employee performance and provide helpful feedback and training opportunities
Resolving conflicts or complaints from pool and bar customers and employees
Monitoring store inventory activity and ensuring proper provisions
Support Operations Managers to manage procurement/purchasing, vendor relations
Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of the restaurant
Ensure staff members follow company policies and procedures
Other duties to ensure the overall health and success of the business
Qualifications
Proven Leadership skills.
Proven Food and Beverage management experience (Restaurant management)
Preferred F&B school diploma or degree in service management or related field
Minimum 2 years in a Management/Assistant Management position
Up to date with F&B trends and best practices
Knowledge of bartending would be an asset
Communication, leadership skills, coaching, and conflict resolution skills
Commitment to providing exceptional service to customers and support to staff members
Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Ability to spot and resolve problems efficiently - conflict resolution
Guest-oriented and service-minded
Ability to handle a fast-paced work environment
Fluent in English and other languages
If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Sarena de Muro Mallorca Resort Destination by Hyatt
Apply today and start your journey with us! _______________________________________________________________
Sarena de Muro Mallorca Resort Destination by Hyatt is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Hyatt Regency Washington on Capitol Hill | Washington , DC , US
Thompson Central Park New York | New York City , NY , US
Our family is always growing. Want to be in the know?
#J-18808-Ljbffr